User Reviews: Whirlpool WTW6600SW Cabrio Washer - White
Cabrio Washer/Dryer
Pros: see through lid
Cons: "where-do-I start?"
Worst washer I've ever owned. Purchased washer and matching dryer in Dec'08. The repairman is here (for the third time)again even as I write this replacing the "tub" and water pump. The unit was getting so noisy we had to close the laundry room door just to carry on a conversation in the next room. Plus we get a "Ud" alarm about 30% of the time, thus the new pump which the service man says will probably not even fix the problem. Add to that the constant "UL" alarms, the lousy job it does at cleaning cloths, the cloths twisted up in knotts. The cloths which come out so wrinkled they all have to be ironed. Service man mentioned that if I don't have the extended warrenty (I do)I had better get it. Problem is I want this piece of junk out of here now. I have never owened such a piece of sub-standard junk in my life!
Was this review helpful? Yes - NoAwful product!!!
Pros: None
Cons: Twists & knots laundry, too little water to wash properly, terrible washer, and takes FOREVER to complete cycles!
In 40+ years of washing & drying clothes (and loved former Whirlpool and Westinghouse appliances), these (washer & dryer) are the worst & most grossly over-priced products in my whole adult life!!!
Knotted, snagged, twisted laundry in the washer. . .dryer does not dry thoroughly. But the washer is the royal PITS!!!
I hate them! What a waste of money, as they cost me 2x more than standard replacement for basic large-capacity washer/dryer that I replaced. BIG MISTAKE!!!Was this review helpful? Yes - NoGARBAGE
Pros: none
Cons: everything
i've had this washer/dryer set for a full month and i HATE them. i hated them after the 2nd time i used them, but now i REALLY HATE them. the washer twists everything up into knots and i don't think clothes can get clean when they are twisted up that way. the dryer never drys anything fully unless i set the timer to something like 70 minutes, so the preset drying times are pretty useless. i also think the wrinkle shield feature is USELESS. also, i just put my dog's bed in the washer and it now has black stains on it that were not on it when it went into the washer. ??? how the heck does something come out of the washer DIRTIER THAN IT WAS WHEN IT WENT IN? oh, and after a full month of owning this washing machine, there are already little plastic strips coming off of the detergent, bleach, and fabric softner "cups" inside the machine. WTF??? these products are pure garbage. do yourself a favor and stay away from these products. i wish i had. if i could move these machines myself i would throw them out the window like in the commercials...
Was this review helpful? Yes - NoTies clothes and sheets in knots
Pros: Large load capacity
Cons: Already needed repaired twice
Washer has needed repair twice, clothes and sheets end up all tied up. Would never recomend
Was this review helpful? Yes - NoDon't buy this
Pros: uses less water than regular washer but
Cons: takes twice as long to wash..broke down within a year
loved it at first [hadn't read reviews] Now it won't start properly most of the time...constantly shuts down as it's starting. Also has very long wash cycles. I didn't notice a difference in the cleanliness of the clothes..and it spins most things into tied up knots. Don't waste your money...I wish I hadn't!
Was this review helpful? Yes - NoWorst Washer/Dryer Ever!!!
Pros: None
Cons: Ties clothes in knots, balls, & wrinkles
The Whirlpool Cabrio is pure garbage. The engineer that designed the "wash plate" system used by the washer should be fired. Shirt sleeves, pant legs, and any large items (bed sheets, towels) end up tied up in long twisted knots 100% of the time. If you have a small load of wash to do, forget it. The washer only handles ultra large, triple size loads. The dryer will pull all your garments into a ball, and when the cycle is done, the outer layer may be dry, but the inner layers are progressively wetter and you will have to separate and re-do the whole thing. Total piece of crap and we regret that we purchased it. I will pay you to come to my house and take it away! Please! Will never buy Whirlpool again.
Was this review helpful? Yes - NoSAVE YOUR MONEY AND RUN
Pros: WASHES LARGER LOADS USES LESS WATER
Cons: EVERYTHING
WE PURCHASED THIS WASHER IN JULY 2007. UP UNTIL TWO MONTHS AGO IT WAS WONDERFUL! HOWEVER, THE WASHER HAS BEEN TORE UP FOR ALMOST TWO MONTHS. IT WILL RUN A WASH CYCLE UP UNTIL THE RINSE AND THEN IT WONT DRAIN AND THE ENTIRE THING LOCKS UP, AND YOU HAVE A BASKET FULL OF WATER WITH CLOTHES IN IT! WE CALLED THE WHIRLPOOL TECHNICIAN HAD THEM COME LOOK AT IT WHICH TOOK ALMOST A WEEK. THE PART WAS SUPPOSSE TO BE HERE 2 WEEKS AFTER THAT AND NOW THEY ARE SAYING IT WONT BE IN THE FACTORY UNTIL THE FIRST OF SEPTEMEBER MAKING THE WASHER BROKE DOWN FOR ALMOST 4 MONTHS. I HAVE A FAMILY OF 5 THE MONEY IVE SPENT ON LAUNDRY MATS I COULD MAKE A PAYMENT ON A NEW WASHER WHICH WONT BE A WHIRLPOOL. I WAS A FOOL AND DIDNT RESEARCH THIS MACHINE. DONT BE FOOLED LIKE I WAS AND SO MANY OTHER PEOPLE. ITS A PIECE OF CRAP AND WHIRLPOOL IS ZERO HELP!!! I WILL NOT PURCHASE NOTHING FROM WHIRLPOOL EVER AGAIN. TAKE A FOOLS ADVICE YOU WILL HATE IT....OH AND JUST SO HAPPENS WE LOST OUR SO CALLED WARRANTY TWO WEEKS BEFORE THE MACHINE TORE UP...GO FIGURE. TURN YOUR BACK AND DONT LOOK BACK.....TO THE WHIRLPOOL COMPANY YOU SUCK!!!
Was this review helpful? Yes - NoTHIS IS BROKEN AGAIN!!!!!!
Pros: BIG TUB DOES A HUGE BATCH OF LAUNDRY
Cons: IT IS ALWAYS BROKEN AND YOU CANT WASH
Bought this machine in oct 2007, having it repaired for the 5th time. Whirlpool says they understand my frustration. NO THEY DON'T. I thought buying a good brand name washer would save time but it is broken so much that I just want my old one back. And don't even think about washing something like a penny or a rock out of a childs pocket. That will ruin the pump and you are out 160 to fix it and three weeks to wait for the pump. DO NOT BUY THIS WASHER!!!!! Buy a wash board before you get this...
Was this review helpful? Yes - NoCabrio - looks nice but it bites!
Pros: wash 3 loads in 1, saves water
Cons: repairs are a nightmare!
Bought cabrio washer and dryer in Dec. 2006. We had code of F51 after a few months and it took over 3 weeks to get repaired. We needed a new board. June 10th 2008 our washer gave the same code of F51 I called Best Buy (we have an extended warranty) they sent out a technican on June 14th. Ordered a new board on 14th and now it is July 8th and I am still w/o washer because part is back ordered until July 27th! I have called everyday and I have been turned over to someone new everytime. If 1 more person tells me "I understand how you feel" I'm going to explode! I am so frustrated, all I want is my washer to work!!!!!
Was this review helpful? Yes - NoRepair Issue
Pros: No agitator
Cons: Repairs not made in timely manner
Within 10 days of purchasing our Cabrio washing machine the tub broke leaking water. It is now 3 weeks later and the machine has not been fixed because 5 defective tubs habe been received from Whirlpool. This has been a fiasco dealing with Whirlpool customer eXperience personnel. Whirlpool has given the customer absolutely no options to fix this problem in a timely manner, believe me we have tried. We are now contacting the Better Busines Bureau and Consumer Affairs. We would not recommend purchasing any Whirlpool products in the future.
Was this review helpful? Yes - NoWhirlpool/Maytag Cabrio Class Action Law Suite
Pros: Your be sorry!
Cons: DON'T BUY IT. We need a Class Action Law Suite
Bought a Whirlpool/Maytag Cabrio 10/2007 from Home Depot. The machine worked for about 4 months and I haven't been able to use my washing machine since. It has an error code 50 & 51. Warranty repairman order two parts about 2 week ago then came back to install replacement parts, after taking off two times from work, it still not fix and he ordered 3 more parts, now I going to take another day off from work for the 3rd time. We are having to wash else where. DO NOT buy a WHIRLPOOL/MAYTAG if you don't want to blow your money. Also ask Whirlpool/Maytag & Home Depot to buy this washer back, They stated NO!
Buyer Beware!Was this review helpful? Yes - NoCabrio washer and dryer set
Pros: Energy efficient and uses less water than regular top loaders
Cons: Washer, on highest spin speed tends to wrinkle clothes badly
Have had the washer with see thru lid and the gas dryer model of dryer for 6 months. Both do an excellent job of cleaning and the usable capacity of both washer and dryer is awsome. Have not had any problems other then with a full load, highest spin speed wrinkles clothes terribly. Reducing spin speed seems to cure this problem.
Am extremely satisfied with the quality and reliability of both washer and dryer.Was this review helpful? Yes - NoExploding cabrio
Pros: large
Cons: Drum explodes out the back of machine; extremely wrinkled clothing
After 15 months of extremely wrinkled clothing (even if you shake them out and untwist them) the drum exploded out the back of the machine. Sending it and the dryer across the room. The machine is completely destroyed and the dryer dented and scratched. There are plastic peices everywhere. If anyone had been standing in front of this machine at the time they would have been crushed between the machine and a cabinet. Very DANGEROUS!!! We also have property damage from all of the water. I'm out of warreny. They say they will pay for parts, but I'm responsible for labor at the tume of $300. The parts cost $1539. The machine only cost $900. Makes no sense, other than the fact that Whrilpool does not what to admit that this product is seriously defective.
Was this review helpful? Yes - NoLOVE IT!
Pros: EVERYTHING
Cons: NONE
I love this Cabrio. I have had it over a year and it has given us no trouble. The problem with the water level is people are putting it on "auto," which is too low. I select my own water level and get wonderful results. I have the dryer as well which I am not as happy with. With the large capacity dryer, I'm finding it takes two-three runs to get towels dry and they smell mildewy when done . Also warning: I measured it at Lowe's and it was the right dimension, however when installed, discovered it had a vent that extends out the back of the dryer which you can't see in the showroom. As a result, we have a small space and now cannot close the door between our laundry room and the garge.
Was this review helpful? Yes - Nocabrio performance
Pros: low noise,good spin speed,good washing and washing cycles
Cons: very low water levels
I think it is a good machine, but the water level for washing I think is very low and the sheets don´t move adecuately also when you wash jeans in normal or in heavy cycles, the water level is too low and the air trapped under the sheets doest not go out and the sheet or the jeans doesnt move adecuate while washing or rinse.
the test i made with towels was really great and worked perfect.
what I do to increase the water level to press pause button and add more water during washing cycle and machine works much better.
please if someone knows how to improve this wahing machine, please let me know.
ThanksWas this review helpful? Yes - NoCabrio Washer
Pros: Wrings water from clothes well
Cons: Breaksdown constantly
I bought this VERY expensive washer in October 2006. Today, after 4 months of waiting they took the washer back and issued a refund. It broke down in May 2007 and after 7 repairs, literally over 50 phone calls, 3 different Whirlpool official repair companies, duplicate parts repaired, they finally realized after 4 months they could not fix it. Whirlpool support is the worst. I will NEVER buy their products again because their customer service/repair/support system is flawed, there is nobody in customer support that can make executive decisions, and no executives want to be bothered. The experience with Whirlpool was a nightmare.
Was this review helpful? Yes - NoCabrio Junk
Pros: it is big
Cons: soooo many
does not properly wash clothes
repaired 3x in 5 months
not all clothes get wet
leaves crusted on food on items
twists and wrinkles everythingWas this review helpful? Yes - NoLove the Cabrio w/Agitator.
Pros: Large loads. Almost dry at end of wash. Whites get White.
Cons: Non w/Washer. Dryer..It would be nice if the lint screen was in the front at the door. It is on top.
I purchased a very nice front load washer and dryer from Lowe's. The latest in tech. I returned them after few weeks. Due to lack of someone to service the washer and dryer in my area. Lowe's let me exchange them w/o any issue. So I called my best friend who sold washer and dryers at Sears for years and she told me to buy the Cabrio with the agitator! That it is the same as the Kenmore Oasis. Not to buy the one w/o the agitator it doesn't was as well. So that is what I did. I have had to use other washer and dryers while on vacation and it makes me LOVE the Cabrio all the more. I do have extended warranties on both machines just in case. I had the dryer plastic replace due to it being shipped cracked at the top center, you have to be down on the floor to see it. That took just a few days and no hastes. I have a young boy who is all boy and stinky like one too. My other washer didn't get the smell out. I would have to wash his bedding and clothes twice. I also have a shedding cat and long haired dog. The machines get it all out w/the first wash. They wash and dry my comforters much faster & more efficiently than any other dryer. The clear top is fun for my son to watch the clothes getting washed. I have had them for almost a year now. And I highly recommend them.
Was this review helpful? Yes - NoWater, knots & wrinkles
Pros: Quiet, clothes come out almost dry, large capacity.
Cons: Clothes become knotted and unbelievably wrinkled. Needs more water to clean clothes.
I like the large capacity, with a big family it has cut down on the number of loads. It is quiet and spins the clothes almost dry.
I know these washers are suppose to conserve water but, I don't feel like it's enough to clean the clothes well.
Most of all, I can't stand the way the clothes come out tangled. The shirts are knotted up into little balls. When I shake them out, they are so wrinkled it's hard to believe.
More cons than pros. Sorry. Think twice. I wish I had sent mine back right away instead of waisting that week giving it a chance.Was this review helpful? Yes - NoIt breaks after few months
Pros: Looks nice. work quit when it does work
Cons: Doesn't work. Breaks after few weeks/months. Worst support!
I've bought this machine and received it on the end of sept. 2006. It broke down on dec 2006 (3 months after). Had 3 technitians in my house already, a plumber and it still broken. It's been 2 months since I first called Whirlpool and it's still not working. Whirlpool cannot identify the problem, but they say they will not replace it until they do. Stay away!!!!
Was this review helpful? Yes - NoI'm Lovin' It!
Pros: Everything
Cons: Haven't found one yet
16 years ago I bought a new Kenmore set and never once did I have a problem with either piece. I swore that I would never purchase anything else besides Kenmore brand. But when I saw this pair at HHGregg (kind of like best buy), I fell in love with it and I knew this was the only washer and dryer that I wanted. I did alot of bargain shopping in an attempt to find the best deal. I also did some research on the internet and even came across this site and all of the bad reviews. After reading those reviews I was very skeptical about buying the Cabrio. I thought if this many people have bad things to say about the appliance, then I am surely not going to spend my hard earned money on it. But after speaking with the salesman at the small local chain, I decided to buy the pair. I made sure to get the washer with the agitator and I am so pleased with my purchase. I got the washer and dryer with the glass doors and I'm so glad I did. Don't ask me how in the world it washes the clothes though. I have noticed that my clothes do come much cleaner than before. For the first week, I found myself standing there watching the clothes trying to figure out how it actually washes the clothes. I finally had to resolve to the fact that a group of engineers designed and tested the unit over and over again and we all know that every engineer knows exactly what they are doing all the time.
So my vote is for the Cabrio w/agitator and glass doors. I'm Lovin' It!Was this review helpful? Yes - Nonot what i expected
Pros: features
Cons: Water level to low, Ties clothes in knots.
Bought this washer set 2 months ago. Not happy at all with the way it works. I know it is suppose to save water but it doesnt put enough in to cleans clothes Thoroughly. Ties clothes in knots and wrinkels them horribly.
Was this review helpful? Yes - No
Rate & Write a Review: Whirlpool WTW6600SW Cabrio Washer - White
Rate & Write a Review: Whirlpool WTW6600SW Cabrio Washer - White
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