WaterBoss Water Softeners - 22,000 Grain Capacity, Model# 700

Not for the long run

By captbarneymiller  May 27, 2008

Pros: worked for first three years

Cons: expensive

I purchased this product exactly 3 years and 11 months ago. It worked well for the first three years, the last year we have noticed the water pressure dropping gradually until this month it is difficult taking a shower when someone else opens a tap. ...If the toilet is flushed in any bathroom the water trickles out of the other taps. When the softener is placed in "bypass" the pressure immediately returns to normal. This morning I showered with the unit in bypass. Realize I do have a whole house sediment/carbon filter before the softener. A call to the help line at water boss revealed that this is common and that the "softener pellets" are due to be replaced. The cost of the pellets and shipping is $164.75 and you must obtain them from the manufacturer. If you don't want to take the unit apart yourself then look for an additional charge to get the plumber out. I think that's alot of money for not even four years use! I'm looking at renting! Read more Less