ViewSonic WPG-150

What Customer Service?

By Yahoo! Shopping User  May 5, 2008

Pros: Did not work

Cons: Did not work

If I were you I would think twice before ordering this product. I ran into a unit problem immediately and called customer service for a solution. Was told they would fax a return auth. within 24 hours. Didn't happen. Called again in a week, had t...o start the process again. I was promised contact within 24 hours. Didn't happen. Called a week later, now told there are no replacements in stock. Talked to a useless supervisor who did not offer any solutions (not even any concern) and was quite condescending. If this is how Viewsonic regards their customers they can do without me, and I hope this saves someone from a similar situation. The product receives a zero for performance (since it was defective out of the box), the company also rates a zero for performance. Read more Less