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Symantec Relay for Remedy Help Desk Software

Symantec Relay for Remedy Help Desk Software
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Product Description: Symantec Relay for Remedy Help Desk Software

The SRRHD creates a bi-directional communications channel between SESA with Incident Manager 3.0, and the Remedy Action Request System (ARS). This allows users of the Remedy Help Desk system to quickly take corrective action by seamlessly issuing service desk tickets to the appropriate resources. Both Incident Manager and Remedy are aware of the current state of...
The SRRHD creates a bi-directional communications channel between SESA with Incident Manager 3.0, and the Remedy Action Request System (ARS). This allows users of the Remedy Help Desk system to quickly take corrective action by seamlessly issuing service desk tickets to the appropriate resources. Both Incident Manager and Remedy are aware of the current state of incidents, and related help desk tickets, in real time.
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Product Specification: Symantec Relay for Remedy Help Desk Software

License:Media
Version:1.0
Pricing Level:Volume
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