Samsung WEP170 Headset
Product Information
Product Details: Samsung WEP170
| Product Type | Headsets |
|---|---|
| Wireless Technology | Bluetooth |
| Manufacturer Product Manual | |
| Product Tour | Take a product tour! |
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Product Description: Samsung WEP170
User Reviews: Samsung WEP170
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Broken Ear Hook
, December 19, 2007Reviewer: Ronald W - See all Ronald W's reviews -
IF YOU WANT A RUGGED BLUETOOTH,DON'T BUY A SAMSUNG
, June 7, 2007Reviewer: GENE JONES - See all GENE JONES's reviewsPros: CLEAR,EAST SET-UP,GREAT RANGE,BATT LIFE
Cons: THE EARHOOK
I HAVE HAD MY SAMSUNG WEP170 BLUETOOTH FOR ABOUT 4 MONTHS.UP UNTIL TODAY,IT WAS GREAT.THIS MORNING I WAS WALKING ACROSS THE SHOP AND IT JUST FELL OFF.I LOOKED DOWN AT IT AND IT LOOKED LIKE THE EARHOOK JUST SNAPPED.I CALLED INFORMATION AND GOT SAMSUNG'S NUMBER,CALLED THEM,AND EXPLAINED THE SITUATION.THE REPRESENTATIVE TOLD ME THAT A REPLACEMENT EARHOOK IS NOT AVAILABLE AND TO JUST GO AND GET A NEW ONE.I TOLD HER THAT THE UNIT WORKED GREAT,BUT JUST WOULD NOT STAY ON MY EAR DUE TO THE HOOK BEING BROKEN.SHE SAID(IN A SARCASTIC TONE) TO TURN IT IN FOR WARRANTY,AND IF THERE WAS ANY MARKS OR ANYTHING ON THE HOOK,MY WARRANTY WOULD BE DENIED AND THE BROKEN UNIT RETURNED TO ME.I'M A MECHANIC AND I DO BUMP IT FROM TIME TO TIME,BUT NEVER ENOUGH TO BREAK ANYTHING,AND SINCE ITS ON MY EAR,YOU WOULD FIGURE THAT I WOULD HURT MY EAR,TOO?WELL,I LOVE THE UNIT,BUT THE CUSTOMER SUPPORT AT SAMSUNG FOR THIS PRODUCT IS LACKING.I'M NOT BUYING MY NEXT ONE FROM SAMSUNG......... ...
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Compare New Prices: Samsung WEP170
| Store | Price / Notes | ||
|---|---|---|---|
| OEM Cell Phone Accessories | $18.88 |
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Pros: Great design, easy to use, easily compatible w/Samsung cell phones
Cons: Cheesy ear hook that snaps in two easily
I use my ear piece in the car only. But, one day, I put it around my ear and noticed that it didn't fit as tightly as usual. To my surprise, I noticed that the ear hook was just about in two pieces. When I removed it, it broke. I only take it out of the car when it's time to charge it, and set it back into a slot in my dash when not in use. So, abuse, neglect, etc. is not an issue here. Samsung just needs to upgrade the ear hook material. Good to know that you can purchase it online for a low price since the WEP170 has been out a while. ...