Panasonic TH-42PZ77U Television

Screen went blank

By DonW  Dec 1, 2008 | 1 out of 1 found this Panasonic TH-42PZ77U review helpful

Pros: Nice picture

Cons: Bad parts, bad service.

I have been google about this product, and few people has the problem for TV not working after few months. Unfortunately, my TV has broken twice. I bought my TV Jan 27/08 after I had spend few weeks study, I am simple guy, don't really want anyth...ing too fancy, I loved the TV and watch most games from sports channel. Until end of Jul this year, it went to blank. I called Panasonic company from the place I was working, the C. R. from service dept asked me what was wrong with my TV. I told her it would not work, how could I have idea why it would not work. She told me I have count the flashes, so I have to call back next day with 7 flashes. There days later, I got a call from Panasonic authorized service centre, and he replaced SC CBA panel, also upgrade the TV, guaranteed it should be no problem at all. But Nov 20, it went down again with same 7 flashes. Called company, sent technician, changed panell again, but still not work. Finally he found a pixel burnt out. THE TV IS FINISHED. He is very nice guy and arranged with Panasonic for replacement on Nov 24. Until today, Dec 1, the shop called me to arrange exchange to a new model, TH42PZ80U, I went to the shop I do like the look of TH42PZ80U. After I checked the reviews the TH42PZ80U is not better than TH42PZ85U, but it is cheaper than 77U. So I don't know if Panasonic really want the business or not. Whole my life I have been purchase Sony TV, and 3 of them never have a single problem, all them still in using (the longest one is 13 years order). Because I heard that the Plasma is better than LDC, now I don't know if I was right to make the desicion to purchase Panasonic. Read more Less