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Microsoft Exchange 5.5 Administrator's Pocket Consultant (Paperback: 250 pages)

Microsoft Exchange 5.5 Administrator's Pocket Consultant
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Product Details: Microsoft Exchange 5.5 Administrator's Pocket Consultant

Author:Kathy Ivens
Format:Paperback: 250 pages.
Publisher:Microsoft Pr (05/01/1999)
ISBN:0735606234
ISBN13:9780735606234
Reading Level:

Publisher Notes: Microsoft Exchange 5.5 Administrator's Pocket Consultant

  •   Dedicationiii

      Prefacexix

      Acknowledgmentsxxi

      Introductionxxiii

    Part I Private Information Store and Mailboxes

    1 Managing Mailboxes3

      Maintaining Mailbox Permissions3

      Displaying Permissions3

      Giving Mailbox Permissions to Additional Accounts4

      Understanding Roles and Rights6

      Setting User Permissions in the Client Software7

      Opening Another User's Mailbox9

      Controlling the Size of Mailboxes and Messages10

      Setting Default Mailbox Size Limits10

      Setting Individual Mailbox Limits11

      Retaining Deleted Items12

      Cleaning Mailboxes13

      Choosing the Cleanup Options13

      Service Pack Changes on the Clean Mailbox Tool14

      Managing Spamming15

      Using Message Filtering Against Spamming15

      Refusing Connections to Avoid Spamming19

      Tracking Messages20

      Turning On Message Tracking20

      Configuring the Tracking Log Files21

      Moving the Tracking Log Files22

      Using the Tracking Tool23

      The Message Tracking Center26

      Tracking with the Advanced Search Feature26

    2 Managing the Private Information Store31

      Information Store Maintenance31

      Automatic IS Maintenance31

      Offline IS Maintenance32

      Moving Mailboxes33

      Moving Mailboxes to Another Server34

      Moving Mailboxes to Another Site34

      Managing Address Books37

      Maintaining the GAL37

      Adding and Removing Items from the GAL37

      Hiding GAL Recipients38

      Maintaining Address Book Views38

      Maintaining Offline Address Books39

      General Maintenance Tricks39

      Creating Organization-Wide OABs41

    3 Troubleshooting Mailboxes43

      Private Information Store Seems Too Large43

      Viewing Deleted Item Storage Size43

      Mailbox Missing in Server Mailbox Resources List45

      Building Reports for Deleted Item Storage Size45

      Diagnostics Logging47

      Maintaining the Event Log48

      Diagnostics Logging for the IMS49

      SMTP Protocol Log50

      Message Archival Log50

      Using Performance Monitor51

      Health Monitor51

      History Monitor52

      IMC Monitors52

      Load Monitor52

      Queues Monitor52

      Users Monitor53

      Using Event Viewer53

      Using the Performance Optimizer53

    Part II Client Software

    4 Maintaining Client Software57

      E-Mail Delivery57

      Delivering Mail to the Server57

      Sending Mail Through the Server58

      Receiving Mail in a Personal Folder58

      Using an Offline Folder60

      Working with Public Folders61

      Configuring Public Folder Permissions61

      Changing Public Folder Views62

      Creating Rules for Public Folders64

      Using Moderated Folders66

      Owner-Only Public Folders67

      Adding Public Folders to Your PAB67

      Working with Public Folders Offline67

      Delegate Access69

      Setting Up Delegate Access69

      Naming and Configuring a Delegate70

      Configuring Delegates for Resources71

      Acting as a Delegate73

      Implementing Delegate Access for Another User73

      Implementing Delegate Access for a Resource74

      Automatic Resource Scheduling with Scripts74

      Using Mailbox Rules78

      Using the Out Of Office Assistant78

      Using Out Of Office Assistant for Internet Mail80

      Out Of Office Assistant Tricks and Tips81

      Using the Rules Wizard85

      Using the Inbox Assistant87

      Macintosh Client Issues88

      Macintish Outlook User Interface88

      Macintosh Outlook E-Mail Functions88

      Macintosh Outlook Calendar Functions89

      Macintosh Outlook Forms Support89

      Outlook Web Access Clients89

      Client-Side Functions89

      Server-Side Functions90

      OWA Limitations90

      Controlling the Use of OWA91

      OWA and Public Folders91

      Managing Outlook Express Clients92

      Connecting Outlook Express

      Directly to Exchange Server93

      Testing the Outlook Express Connection96

      Managing Multiple Users and Profiles96

      Multiple Mail Profiles96

      Multiple Internet E-Mail Addresses99

      Multiple Mailboxes on the Exchange Server100

    5 Troubleshooting Client Software107

      Missing Components in Outlook107

      Understanding the Differences

      Between Outlook Programs107

      Adding Outlook Components108

      Troubleshooting NDR Messages111

      Internet Gateway Failures111

      Secondary Connector Errors112

      NDR During Outbox Replication112

      NDR During Synchronization112

      Recipient Not in Address Book112

      Messages Sent by Rules113

      Mail Stuck in the Outbox114

      Opening a Message Keeps It in the Outbox114

      Stuck Message Caused by Corrupt .pst File115

      Multiple User Files Can Confuse the Software115

      Check the Outbox with Another Client115

      Using the Inbox Repair Tool115

      Troubleshooting Replies and Forwards117

      Original Message Isn't Indented117

      Prefix Characters Don't Appear for Original Message117

      Mark My Comments Doesn't Work118

      Problems with Signatures in Replies120

      Meeting Requests Disappear After Replying121

      Troubleshooting Attachments121

      Problems with Extensions of Attached Files121

      Attachment Not Received by Internet Recipient123

      Can't Rename an Attachment in a Message123

      Out of Memory Error When Attaching a File123

      Troubleshooting Connectivity Problems123

      Understanding RPC Connections124

      Understanding Communication Protocols124

      Tweaking the Binding Order124

      Other Options for Slow LAN Connections126

      Troubleshooting POP3 Connections127

      Check POP3 Connectivity127

      Check Message Conversion Options128

      Check Character Set Options129

      Set Connection Limits130

      Log POP3 Activity130

      Troubleshooting IMAP4131

      Check the IMAP4 Connection131

      Log IMAP4 Activity132

      Troubleshooting LDAP133

      Check the Connection133

      Check User Authentication133

      Troubleshooting Client Machine Recovery134

    Part III Site Components

    6 Maintaining Servers and Sites137

      Maintaining Servers137

      Using Server Monitors138

      Creating a Server Monitor138

      Running a Server Monitor143

      Using the Server Monitor Window144

      Notifying the Monitor About Server Maintenance145

      Maintaining the Information Stores146

      Maintaining the Message Transfer Agent148

      Preventive Maintenance for Servers150

      Maintaining Sites150

      Using Link Monitors150

      Managing X.400 Connectors152

      Site Connectors154

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