User Reviews: Maytag MAH5500BWW
satified consumer
Pros: washes great
Cons: doe have it breakdowns
I purchased mine through a rent to own company, after full purchase the motor and control board went out, mind you it was four years later. I went to a appliance repair store and purchased the motor and control for around $150.00 with an unlimited warraunty last year and have not had any other problems.it was an easy fix for me and I am no a washer/dryer repair.
Was this review helpful? Yes - Nodirty laundry
Pros: visually appealing
Cons: odor, stains clothing
improper drainage from tub, leaves bleach residue, causes next load bleach spotting
poor cleaning of darks
whites are not bright
the larger the load, the dirtier the clothes; expect to do more loads-nice energy saving
loud
piece of crap, shame on MaytagWas this review helpful? Yes - NoMagtag Neptune Washer = EXPENSIVE JUNK!!!
Pros: NONE
Cons: Read Below
If you love to get mold and rust on your clothes AFTER washing them, then this Neptune front-door washer is for you. I paid top dollar for this washer and it's been a problem with rust and mold ever since. There was a product recall and a repair person came out and replaced something in the front door, but to this day it's still putting mold and rust spots on clothing. The Magtag Repairman should be real busy...hauling 2 million of these front-loading Neptune washers to the local landfill...DON'T BUY IT...Magtag customer service stinks!!! I finally got through and some idiot who probably never washed a load of clothes in his life is asking stupid questions like, "Do you have it plugged it?".
Was this review helpful? Yes - NoMaytag Neptune MaH5500BWW
Pros: energy efficient machine
Cons: Costly to repair, ill concieved, and overpriced
I purchased this machine in March of 2002. By the end of the warranty period I forked over 165. to have it repaired. shortly afterwards the machine was part of a recall because of odor. I felt that Maytag was being fair in handling the situation and accepted the conditions of the recall with no objections. The technician even gave me some spare parts for the machine at the time. Yesterday I had it serviced because it wouldn't spin the water out of the clothes...my second major repair in five years. This time the technician gave me an estimate of 690.79. to repair my machine. Needless to say I'm chucking it out of my home forthwith. I've owned a few machines in my day but never an overpriced , short-lived lemon like this one. I called the Maytag company and told them that they must be out of their minds and that I will never purchase another of their products again in life. Their only response to me was that the machine was almost six years old. For the purchase price it should have lasted for many years more; after all I have a family of three. It was tenderly used and well cared for. Beware of Maytag products they aren't the dependable machines they're touted to be at all!
Was this review helpful? Yes - NoWish I read the reviews before purchasing.
Pros: When it works, works good.
Cons: Rarely works.
I wish that we would have read the reviews on this machine before we purchased it. It would have saved us many headaches and costs.
This machine has never worked properly, the mildew problem is a never ending problem and now the machine is sitting in our laundry room, not useable.
Looks like we will be paying another $300 to have it repaired.
Thinking that we will look into another washer, not one from Maytag though.
Their commercial isn't very accurate.Was this review helpful? Yes - NoExcellent mid-priced front-loading washing machine
Pros: Excellent cleaing power and features;quiet operation
Cons: Lacks internal water heater
I've used this Maytag Neptune washer for one year and am very pleased with its performance. It was a reasonable priced ($700 )washer with all the features I wanted. I particularly liked the fact that the door was reversible on this model,because I wanted it in a particular location.
Cleaning:
Very good/Excellent on everything I've washed,from my Queen-sized comforters to socks. The Max-extract spin cycle removes a great deal of the water from the clothes and makes drying them take less time.
Vibration:
A little vibration on the spin cycle,but nothing like my old Maytag top-loader.It has a very quiet operation,you almost wonder if its working.
Reliability:
It has worked flawlessly for one year.
Mold and smell: NO MOLD OR SMELL,BECAUSE I FOLLOWED THE RECOMMENDATIONS in the OWNER'S MANUAL,page 8:
"Leave the door open to allow the inside
of the washer to dry out."
"Clean the interior of the washer periodically to remove any
dirt, soil, odor, mold, mildew or bacteria residue that may
remain in the washer as a result of washing clothes. We
recommend taking the following steps every 60 to 120 days
to clean and freshen your washer interior."Was this review helpful? Yes - NoAvoid like the plague
Pros: Nice looking
Cons: Constant problems
This machine started acting up right after the warranty expired. 2 parts had to be replaced so far and this morning, the door swung open in mid cycle and flooded my kitchen.
I've always had to call an independant repair man to do any repairs because Maytag is unreliable and hard to reach.Was this review helpful? Yes - NoCOMMERCIALS LIE - MAYTAG REPAIRMAN IS LAZY
Pros: Cleans Clothes Well When It Works
Cons: Motor Control Board Fries and needs FREQUENT REPLACEMENT
Bought our Neptune (MAH5500BWW) from SEARS on February 3rd, 2002. May 28th, 2004 the motor control board was replaced - a $280.00 repair. Today is February 24th, 2007 - the same circuit board needs replacement again - and you guessed it, SEARS is now asking over $300.00 for the repair work. The orginal price for this JUNK HEAP was $999.99. I CANNOT RECOMMEND buying this Maytag - AND...I CANNOT RECOMMEND buying a SEARS service agreement. How do you spell Best Buy?
Was this review helpful? Yes - NoNothing but problems
Pros: Can't think of any
Cons: Everyting about this washer
I purchased my first Maytag Neptune in 2002 and I was very excited. That didn't last very long. I was getting brown spots all over my clothes, bed linens, towels, anything I put in there. I contacted the store I bought it from and they determined that it was the balancing liquid (basically oil) that allows the drum to spin so they replaced the drum. New drum did the same thing, so they finally replaced the entire machine. I have had the new machine for about three months (it's now Dec. 2006) and I have had a mildew smell that I was told is can happen. Looking online, Maytag is notorious for this problem, even had a class action lawsuit against them. Also the machine is very loud and sounds like it's grinding when washing. I contacted everyone at Maytag (summer 2006), even sent a certified letter to the new CEO of Whirlpool Jeff Fettig (since they just bought Maytag). No response. The customer service folks at Maytag basically tell you too bad and are rude about it especially Debra Michel with Maytag Corporate Customer Service. You go into every store that sells this machine and tell them you have it and the sales people feel sorry for you. Do not buy this machine. I am looking for a replacement! Anything is better than this machine! It doesn't even deserve 1 star.
Was this review helpful? Yes - NoGreat washer
Pros: Gentle on clothes, uses less water
Cons: None
I was surprised to read the 2 negative reviews. I've owned this washer for 2 years now and have never had any issues. When we first started using the washer I immediately noticed an improvement in the condition of our clothes (vs. using a washer with an agitator.) Front-loading uses so much less water (and saves energy.) Highly recommended.
Was this review helpful? Yes - Nobad maytag
Pros: zero
Cons: bad machine bad company
mildew
computer boards that fry
very expensive fixes
the company does nothing
they offered a fake settlement to fix at their discretion, then said no.
totally irresponsible.Was this review helpful? Yes - NoWORST INVESTMENT YOU CAN MAKE
Pros: Looks Good
Cons: mORE TIME BROKEN THAN WORKING
I bought my first Maytag Neptune in 01/2001 it was serviced 5 times. Best buy extended warranty service exchanged it for a 2nd one in 01/2003. After the 7th service they Gave me a full credit. The machine is good when it works . if you are going to get one get a full loooong term warranty (NOT WITH MAYTAG!!!!) with any reputable resseller -Sears, Home deport, Lowes, etc) dont buy it without it because after the 1st year you are stuck with it, better said without it .....
Was this review helpful? Yes - No
Rate & Write a Review: Maytag MAH5500BWW
Rate & Write a Review: Maytag MAH5500BWW
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