User Reviews: Maytag MAH2400AWW
MAH 2400
Pros: Uses little soap and water. Cleans well
Cons: Visually pretty. Poor internal quality.
Mine broke down after 1.5 years on the job. When I was growing up, our washer for a family of 6-7 lasted forever. Therefore, I passed on the extended warranty. Silly me. Nothing is made like the old days. The motor died. Conservative repair estimate: $750.....More than $50 over its purchase price.
Was this review helpful? Yes - NoNot Happy at all
Pros: Compact
Cons: Does not work well, breaks down often
Purchased set of this washer MAH2400AWW serial number 11049949EX and dryer and this has broken down often, service locally is terrible, they have machines for weeks on ends, finally replace part and this is only if we drop machine off.
Clothes come out smelling musty, not very clean and components break very often.
I would not recommend this set of machines. We went out today for 100 $ got a high capacity used washer and dryer that works wonderful as our dryer is still at repair shop because they are again 'short staffed'Was this review helpful? Yes - NoOverall very happy
Pros: Well made, quiet, small dimensions
Cons: None yet
I have not had a problem with this washer. Install was very easy in my condo. Easy set up and go.
I am planning on buying the dryer that goes with the washer soon...Was this review helpful? Yes - NoHope it never breaks
Pros: size and cleans well when it works
Cons: Maytag service is a nightmare
Our machine, purchased from the Home Depot, went into service early Feb of 2005. In Jan or 2006 the machine would not drain so we called Maytag service. Unfortunately since we had purchased the machine in Dec of 2004 we had to pay for the visit. Nothing was found but the machine magically started to work. 1-2 loads later the problem reoccurred and we once again called for service. This time a nickel was found in the pump, he had no idea how he missed it the first time but said it was common for that machine to suck up change. We then had to spend considerable time on the phone so that we would not be charged for the follow-up visit.
End of May 2006. Once again the machine won't drain. We call service and he can't figure anything out but it seems to work after he takes it apart and puts it back together. We have to pay for the service visit. Very next load same problem. Service comes back and the control board goes out and they will need to replace. New board is installed (luckily parts were still under warranty) he leaves. Next wash same problem. Next visit they want to replace the pump. Pump is installed but he punctures the house. Hose is replaced but machine has same problem. They test the power, they call the factory technical support, they replace more parts. The only difference is that now after each visit they tell us to call their technical support and try to get the machine replaced because they have no idea.
Mid August 2006. Going on month 3 they decide to send a factory tech who wants $137 for the visit. After 45 minutes on the phone they agree that maybe we don't need to pay since the machine hasn't worked after any of their prior 6-7 visits. Another pump is replaced and the machine again fails on the first load. Schedule yet another visit with promises to replace the same parts that have been previously replaced.
Sept 8 - Factory tech leaves and machine fails during first load. Not having the stomach to enter into month 4 of this battle I decide to purchase a new non-Maytag machine. I wish someone had told me a similar story prior to losing a 1/2 day of work every other week for 3 months, not to mention the time spent at the laundry mat. Maybe this machine is their only lemon, but the inept service was too much. Service is not shoulder shrugs and suggestions that we try to convince their own technical service into replacing the machine since all they could do was reorder the same parts and come back every 10 days. Hours spent on the phone, finally getting to the top of corp support (or at least told that) only to have them be completely unresponsive and tell me that I can just call them if the next visit doesn't fix it. The response to what happens if it doesn't work this time, "I don't know". I'm venting so hopefully you make a better buying decision than I did and you won't be in the same situation in a year.Was this review helpful? Yes - No
Compare Prices: Maytag MAH2400AWW
| Store | Store Rating | Price | Notes/Coupons | |
|---|---|---|---|---|
| $818.00Total Price N/A | New Item | Go to Store | ||
| $679.00Total Price N/A | New Item | Go to Store | ||
| $819.00Total Price N/A | New Item | Go to Store |
Rate & Write a Review: Maytag MAH2400AWW
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