Kodak EasyShare 5500 All-in-One Printer

Not as jazzed as reviews I read before I bought

By Yahoo! Shopping User  Feb 7, 2008 | 1 out of 1 found this Kodak EasyShare 5500 All-in-One Printer review helpful

Pros: Awesome features!!!

Cons: Must not be totally compatible with Vista

I read several raving reviews about this printer before I bought it. Top of the list was how cheap the ink cartriges were. I almost purchased mine online for $150 which was half the retail price, then found one at Sam's Club for $99. I was way ha...ppy. I brought it home and started through the directions to hook it up when I discovered that my box did not contain both parts of the power cord assembly. I tried to reach a live person online, but it was a Friday and of course that's a day they don't have anyone. So I surfed their FAQs until I found a phone number. I called and waited on hold for over 90 minutes for a live person. He said the part of the cord that I was missing would be mailed Monday. I got the cord Tuesday and finished setting up my printer exactly as instructed. I was impressed at the quality of the prints and how easy it was to use. But the first time I tried to print a photograph from a file stored on my computer (rather than inserting a memory card into the front printer slot) the picture that printed out was all wrong. It started to print the photo, then stopped and restarted again half way through, and again and again, so that the finished print looks like it is 4 prints layered on top of each other. The more I tried the worse it got, and the lines in between the picture sections were getting wider and wider and wetter and wetter. I wasted 10 sheets of photo paper hoping this time I had fixed it after doing various things on the computer. I have contacted Kodak by email for help with this problem but after a week all I've gotten is a suggestion to download upgrades to the drivers and an apology that they are experiencing high customer volume. So I did the download. Photos are printing now, yeah. But almost every day this dumb printer freezes up and won't print pages that I send to it (pages from the Internet and from WORKS). I try to press the power button to turn it off and then back on to reset it. That does nothing. It won't shut off. I press CANCEL and it says it is cancelling, but then on the computer when I try to reprint it says the copier is off. It just won't respond. Finally I just unplug the thing to get it to reset and wait for it to warm up. Then I try to reprint. Usually that works, but it sucks that I have to do all that just to get it to print a page. It's like it is not compatible with Vista or something. When it works it works WELL... but this not reponding stuff is the pits. Read more Less