KitchenAid KGCC766R Architect Series II 36 in. Gas Cooktop
Product Information
Product Details: KitchenAid KGCC766R Architect Series II 36 in. Gas Cooktop
| Brand | Kitchenaid |
|---|---|
| Heating Element | |
| Material Surface | Stainless Steel |
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Product Description: KitchenAid KGCC766R Architect Series II 36 in. Gas Cooktop
User Reviews: KitchenAid KGCC766R Architect Series II 36 in. Gas Cooktop
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KitchenAid Does Not Stand Behind Their Product
, January 21, 2008Reviewer: Sylvia Jonathan - See all Sylvia Jonathan's reviews
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Compare New Prices: KitchenAid KGCC766R Architect Series II 36 in. Gas Cooktop
| Store | Price / Notes | ||
|---|---|---|---|
| Rainbow Appliance | $1,119.00 |
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Pros: It cooks, it cleans up fine
Cons: After only ONE year of use, the burner grate's little rubber feet fall off!
Have had the cooktop for just barely a year and enjoyed cooking on it. But now, the rubber feet, which are glued into the burner grates, are falling off, causing the heavy grate to scratch the stainless steel cooktop. KitchenAid customer service offered to send us two as a "one time courtesy". So what happens as more of the rubber feet fall off, we ask? We are prepared to BUY a set of rubber grommet feet. KitchenAid will charge $ 27.50 for EACH little rubber grommet (there are 12), should we be unlucky enough not to catch it when if falls out and thus lose it. Outraged by this gouging practice we asked to speak to a supervisor. We never got to address the outrageous and extortionist price of $ 27.50 per 1/4 inch rubber foot. He flatly stated that there was nothing wrong with their product and that we must be "over heating" the rubber feet to make them fall out. Hello! KitchenAid put them on a cooktop! Did anybody at KitchenAid clue in the designers and engineers that this is a cooktop??? It gets hot if used.
We expected to be using this cooktop for at least ten years. Now we anticipate having an ongoing maintenance nightmare for the rest of the ten or so years we own this. (If it lasts that long.) ...