HP Pavilion Elite m9150f Desktop Computer

Do Not buy an HP Pavilion Elite Product, HP has No

By austoah  Jul 31, 2008 | 2 out of 2 found this HP Pavilion Elite m9150f review helpful

Pros: had great features

Cons: features never worked

I purchased to this computer to run my small business. basically needing it for the office professional suite. I was indecisive between this or a laptop as this was a pretty expensive desktop. deciding on this unit feeling that if I paid a little mor...e hopefully I was getting a very decent quality product. This computer worked for 3 months and never worked again. I initially called customer service to help me fix it and they said the recovery image on the computer must have been corrupt so they were going to send me original disks to get it back up and running, and only as soon as 5-10 days.. SO MUCH FOR RUNNING MY BUSINESS. I had to wait 7 days for my disks to get it back up and when I got them it did not help. I called customer service and after 2 hours of help it was still not fixed. Not once in the conversation on my 3 month old computer did they offer to send me a new one or a new drive NOTHING. I have always owned Compaq or HP. I am even now typing on my 17' laptop Pavilion dv8000 that has been great. This company has no desire to care for the consumer. I sent this junk back to HP after losing my temper for my company being shut down for 2 weeks and I smashed it on the ground. That is a first for me. they returned it as is and said they are sorry I had a bad experience. I would be out of business in 2 days with service like that. I know I am just a small fish but everyone I talk to or deal with will know what junk HP is now putting out. Stay away for this stuff it is complete junk I have replaced it with a dell that has been great and it came with the recovery disks. Austoah Mfg Read more Less