A Guide to Customer Service Skills for the Help Desk Professional
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Get a free canvas messenger bag with orders of $100 or more (some exclusions apply; see site) - BarnesandNoble.com - Exp. 9/12/08
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Product Information
Product Details: A Guide to Customer Service Skills for the Help Desk Professional
- Author:
- Donna Knapp
- Format:
- Paperback: 384 pages. See other formats
- Publisher:
- Course Technology Ptr (10/01/2004)
- ISBN:
- 0619216417
- List price:
- $53.95
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