Epson Stylus Photo R2400 Inkjet Printer

By WilliamP  Aug 9, 2008

Terrible Printer + Terrible Cust Serv = DONT BUY

By Lauren  May 12, 2008 | 1 out of 3 found this Epson Stylus Photo R2400 review helpful

Pros: Prints lovely, when it actually prints

Cons: Guzzles Ink, Doesn't work properly, HORRIBLE customer service

I am now on my second R2400 in a 6 month period. Both have worked for a couple of months and then around the 2-3 month mark the same error message started "Media out or not loaded propery"

It took me weeks to get someone knowledgable on the phone. I was told it was an issue with my software. I purchased a newer version of Photoshop to correct the problem. Though I should have known it wasn't a software issue from the beginning because with each printer it printed find for a couple of months using my previous software.

Low and behold the problem has not corrected with the new software. Now I cannot connect at all with technical support. The phone connection is terrible and we cannot hear one another. I have called from many different phones with no luck. I called Epson Headquarters and explained the situation. I explained that originall it had taken me weeks to get a technician on the phone who was actually from headquarters and that I was willing (as frustrating as it is) to start all over with technical support but I cannot get through to them. Basically I was told "too bad".

SO I am left with a second R2400 that doesn't work worth a damn. I have wasted endless amounts of money on ink and paper and lost a lot of money as I have not been able to sell my art prints for over a month.

I will be leaving reviews everywhere I can possibly leave them so that everyone knows what a piece of junk this printer is and even worse, how terrible the service is from Epson.

Save yourself the headache and stay away from Epson!

By lauralindhe  Sep 26, 2006

Great Printer

By Jay  Aug 31, 2006 | 6 out of 7 found this Epson Stylus Photo R2400 review helpful

Pros: The good: Class-leading black-and-white printing; extremely flexible paper handling; long-lived prints.

Cons: The bad: Expensive; large footprint; requires that you swap matte-black and photo-black cartridges.

The bottom line: The Epson Stylus Photo R2400 printer's excellent monochrome printing further solidifies company's hegemony of the enthusiast and professional photo printer markets.

By Ted  May 22, 2006

By Skylar M  Sep 9, 2005

By Mathew  Jul 20, 2005

AMAZING QUALITY!

By Carol Ann  Jun 22, 2005 | 11 out of 11 found this Epson Stylus Photo R2400 review helpful

Pros: Best inkjet prints I have ever seen!

Cons: The ink is quite expensive.

Well,

I bit the bullet and replaced my 2200. The R2400's output is clearly better!
The new inks are wonderful, though being so new, not yet significantly discounted by anyone.

It seems to print faster than the 2200, but this is just my impression, I have not actually timed it yet.

One note - printing the same files, and comparing the color, there is a slight color shift towards green with the new 2400 as compared with my old 2200. Actually, for me this is a good thing, as the 2400's output is much closer to mt Sony monitors than was the 2200.

My initial reaction is that this is a significant step forward. The new color inks look great, Black & white output is absolutely stunning on matte paper (have not tried glossy yet).

About the only down side is paying $13 each for the inks, but hopefully as the printer gains in popularity, they will begin to be discounted,