Bosch SHX55M02UC Integra 500 Series Built-In Dishwasher

Disappointed customer

By Yahoo! Shopping User  Jan 22, 2008 | 2 out of 2 found this Bosch SHX55M02UC Integra 500 Series Built-In Dishwasher review helpful

Pros: Quiet

Cons: Hard plastic holds on a metal handle

I paid a lot of money for my Bosch dishwasher after hearing they were wonderful. I was extremely disappointed in the way the dishwasher drys dishes.It has condensation drying( no heating coil in the bottom-seemed great at the time of purchase) which ...leaves the dishes damp! It is a great feature if you like damp dishes. The worst feature of this dishwasher is the handle. I have had mine for less than 2 months and the handle cracked. I was surprised when I found a small piece of the handle on the floor. Nothing has hit the handle. I think it was a stress crack from pulling on a metal handle that is attached to the front of the dishwasher with plastic. What a cheap way to make an expensive dishwasher. Bosch says that it is cosmetic and will do me a favor by replacing it.(I was told cosmetic problems are only replaced during the first 30 days).They would not tell me what would happen if it cracks and falls off again. I asked the store if I could get it replaced by a Bosch without a handle,they said no and Bosch will not do anything about it. They claim that they have not had any complaints. I went to another store today that carries Bosch-had my dishwasher and it had a small crack in the side of the handle and when the saleslady touched it,the plastic started to fall off like mine. I could even live with the damp dishes but to have to worry about replacing a handle is a royal pain. Do not buy a Bosch dishwasher with a handle. My model was a more expensive model than the one shown in this ad. I paid $1259 for mine. What a waste of $1259! Read more Less