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Amcor 12,000 BTU Portable Air Conditioner

User Reviews: Amcor 12,000 BTU Portable Air Conditioner

Amcor 12,000 BTU Portable Air Conditioner
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1 out of 5.0 stars 2 Ratings (2 Reviews)
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    Save Your Money

    By Marilyn P  Aug 1, 2007 | 0 out of 1 found this Amcor 12,000 BTU Portable Air Conditioner review helpful

    Pros: nice wheels

    Cons: poor value, does not last

    I purchased this product two years ago. At first it cooled well, but was a bit too noisy. After using the Amcor 12000E for two summers ( that's less than 6 months), it no longer expells hot air through the exhaust hose and therefore cannot cool the room. The unit was properly maintained and stored, according to Amcors instructions. Of course, the manufacturers warranty has expired, so I am out of luck (and $449). Amcor has not returned my calls.
    I would not reccomend this the Amcor 12000E.

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    The Vendor - Air and Water - is horrible!!

    By abram97  Sep 27, 2006 | 3 out of 3 found this Amcor 12,000 BTU Portable Air Conditioner review helpful

    Pros: Nothing

    Cons: Everything

    DO NOT BUY FROM THIS STORE!!! I recently purchased a 12000 BTU portable A/C and actually had to call them to find out why my order was not delivered. They stated on-line that they shipped to Hawaii but after they billed me, they did the old BAIT and SWITCH and stated that it will now cost extra to have it sent to me. They also said they did not have it at their location and would have to give me an A/C / Heater instead. Nice...I live in a jungle and will NEVER need a heater. I tried to talk to a supervisor for over a week and the customer service people named FAITH and CASEY would not let me talk with their supervisor, MICHELLE. Why? I have no idea. I have still not talked to her after leaving several messages. The reps are also very inconsiderate and rude. When I finally did receive my product it was damaged and did not work. Customer service once again, did not really care. I cannot begin to tell you the crap that I have had to put up with concerning this company. Do yourself a huge favor and save a major headache/buttache and find another vendor to deal with. It is just not worth it since there are many others that have better or the same products!!

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