Tower Records - Ratings and Info

Tower Records


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Tower Records

Tower.com - The Planet's Entertainment Destination for Everything Music, Movies, Books and More! Visit the new Tower.com website to experience the next generation of Tower Records online!

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Poor

, October 31, 2009

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6 out of 6 people found this review helpful A few years ago I placed an order with Tower Records or Tower.com for $50 worth of CD's. After waiting several months for my CD's to arrive I got fed up and canceled the order. Tower Records or Tower.com or whatever you want to call them--or whatever that corporation is named this week--never refunded my order. I went to a website that supposedly represented Tower Records or Tower.com or whatever and had a lawyer friend try to get my money back. He spoke to someone on the phone and basically ...

Poor

, September 29, 2009

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5 out of 6 people found this review helpful Buyer Beware! I ordered a book in hardback. They sent me the paperback and the cover is bent at the bottom. They have no number to call. They say you must contact them by email to receive a return slip. I have emailed them twice and received no answer. Would never order from this company again.

Poor

, September 21, 2009

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4 out of 4 people found this review helpful Ordered a book in November for a Christmas gift. Didn't receive it until after Christmas. Book was not properly packed and the book was sliding in the box without any protection. When I opened the box, the dust cover was torn to shreds. When I was told to return the book after being on hold for 30 minutes, and I finally received my refund in MARCH, 4 months later! AVOID THIS COMPANY. This company is NOT the same Tower Records WE USED TO KNOW. Tower was bought out by this awful ...

Excellent

, September 13, 2009

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2 out of 6 people found this review helpful I want everyone to know about the wonderful book I have read and ordered several as gifts for my grandchildren and friends. I will order more for the Holidays. The book makes a wonderful gift. THE ELEPHANT HOTEL, HEDWIG & THE TAGEBUCH BY: MARIE KOBRES BONE is not only a best seller but is the recipient of two awards. The book is a 2 time Medal winner - I was so happy when I learned it had won the IPPY-AWARD -NATIONAL MID-ATLANTIC REGIONAL MEDAL FOR literary excellence - as a True Story, ...

Excellent

, May 28, 2009

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3 out of 5 people found this review helpful Excellent service. Thanks.

Poor

, April 26, 2009

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5 out of 6 people found this review helpful Do not buy from these guys. Buyer beware! Once they have your money they don\\'t give a darn! Typical corporate customer non-service. Do not buy from these guys!

Poor

, April 24, 2009

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4 out of 4 people found this review helpful I ordered an "in stock" book and paid an extra $9.99 for "2 day shipping". The book arrived nine days later. Customer service just shrugged their shoulders. This is the worst company I have ever dealt with.

Poor

, April 2, 2009

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7 out of 10 people found this review helpful Ordered two items marked "in stock." Tower.com immediately charged my credit card the full amount. Received an e-mail message a few days later that items had shipped. Items did not arrive until one full month later and the package was post-marked the previous day. That is, one full month to fulfill an "in stock" shipment. Misleading message that the item had shipped. And they should not charge your credit card until the items ship.

Poor

, March 8, 2009

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11 out of 11 people found this review helpful WARNING! THIS BY FAR THE WORST ONLINE MERCHANT I HAVE EVER PURCHASED FROM. READ THEIR RETURN POLICY! I HAD 1 CD DEFECTIVE ONE DVD DEFECTIVE AND ONE CD WAS FINE. I ONLY ASKED FOR REPLACEMENTS. I SENT THEM BACK PER THEIR RETURN POLICY AND AFTER 30 DAYS NO RESPONCE. AFTER CALLING I WAS GIVEN THE RUN AROUND SAYING THEY HAD NO RECORD THEY RECEIVED THE RETURN. I FINALLY HAD TO DISPUTE THE CHARGE BEFORE THE 60 DAYS MY CREDIT CARD GAVE ME. MY CREDIT CARD COMPANY WAS SENT THE ENTIRE EMAILS WE TRADED ...

Poor

, March 2, 2009

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7 out of 8 people found this review helpful We ordered our CD on January 22, and still have not recieved it! When I check the website, it says it still has not been shipped, and when I call, I can\\'t even talk to anyone. It says if I would like to leave a message to press 9, then it automatically takes me to voicemail. And if that wasn\\'t bad enough, it then tells me the mailbox is full, can\\'t take anymore messages, and then it hangs up on me! I am not even given the option to wait for a representative:( I am very disapointed in ...

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