FootSmart - Ratings and Info

FootSmart


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Merchant Reviews

FootSmart

At FootSmart, you can find a wide selection of comfort footwear and health care products for the feet and lower body. Whatever your ailment -- whether you're suffering from arthritis or back pain

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Poor

, June 8, 2009

Reviewer: Yahoo! Shopping User

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I have just had a terrible experience with returning a pair of shoes and following up with customer service. I recently returned a pair of shoes to FootSmart, within the allowed 60 day time period for returns. I had tried the shoes on 3 times, wearing them for 5-10 minutes each time and only in the house. When I packed them up to return them to FootSmart, I made sure to include all of the original packing and product materials. The shoes were returned to me, having not met \"one or more of ...

Poor

, August 25, 2008

Reviewer: Yahoo! Shopping User

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Shortly after I purchased some items from FootSmart online, my email inbox was flooded with junk email: offers from just about everyone on the marketing spectrum. It was quite clear that FootSmart had sold out my email address to other merchants and marketers without my permission. Be careful on their site! In a very obscure location on the purchase page, you can opt out; if you do not opt out, they sell you out! When I contacted them to complain and to tell them not to provide my email to ...

Excellent

, March 4, 2007

Reviewer: Yahoo! Shopping User

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Excellent buying experience. I purchased an item, got confirmation that it was purchased, shipped etc. It was received in rapid time. I highly recommend them. I will purchase from them again in the future. A++++++ recommendation! Thanks!

Poor

, November 1, 2006

Reviewer: Yahoo! Shopping User

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This merchant overcharged my credit card for shipping for shipping an incomplete order and did not notify me that part of the order would not be shipped with the rest of the order due to the item not being in stock and they would not be restocking. This did not allow me to cancel the order which I did not want if it was incomplete. Their customer service is uncooperative and was not willing to make any adjustment beyond a $1 credit. Also their shipping and handling fees are exorbitant ...

Excellent

, September 15, 2006

Reviewer: Yahoo! Shopping User

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The products really solved my problem;fast delivery and good customer service

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