Sierra Trading Post - Ratings and Info

Sierra Trading Post


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Sierra Trading Post

Sierra Trading Post offers a savings of 35-70% off name brand shoes, casual and outdoor clothing, and gear!

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Poor

, December 11, 2008

Reviewer: Yahoo! Shopping User

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2 out of 2 people found this review helpful I ordered a pair of shoes from Sierra Trading Post and recieved them pretty quickly. When I opened the shoe box I could tell right away the shoes were used. They were suppose to come with 3 different arch supports but they were not there. The shoes had scuffs and a stain on one of them. There was also nothing else in the box, no paper wrapping, no paper stuffed in the shoe toes, no silica packet, nothing....just USED shoes. I called the companyand told them I was returning the shoes and asked ...

Good

, June 4, 2008

Reviewer: Yahoo! Shopping User

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1 out of 1 people found this review helpful Sierra Trading Post used to be full of great deals on quality stuff, but lately, for at least the past several months, I've noticed significant markups. Also, they no longer keep lowering prices on merchandise that has been around forever. Sometimes they will increase a price on an old item, for seemingly arbitrary reasons. Sometimes the shoes, especially, are quite overpriced, and you can easily find a better deal on Amazon. Oh well, nothing gold can stay! I can remember the good ole ...

Fair

, April 22, 2008

Reviewer: Yahoo! Shopping User

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2 out of 2 people found this review helpful I used to be a big fan of STP and recommended them to lots of people over the years. Lately, they have gone from the top of my list to the bottom due to numerous issues like overcharging orders after the fact, discount codes mysteriously vaporizing AFTER being confirmed in order confirmation emails, etc. Probably the straw that broke this camels' back is it seems they now routinely censor the customer product reviews if they are unfavorable on an item- they do not appear. I used to rely on these ...

Poor

, February 20, 2008

Reviewer: Yahoo! Shopping User

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1 out of 1 people found this review helpful I have been shopping on Sierra Trading post for quite a few years, always happy with the items and return policy , and never having to deal with customer service until today. I was unlucky enough to get a rep who could not figure out that they had charged for an item that was returned to them ( and it showed the return on my account page) after huffing and puffing and various accusations, she kept leaving to speak to a supervisor to get info and after not agreeing to what she was saying ( she ...

Good

, December 10, 2007

Reviewer: Yahoo! Shopping User

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1 out of 1 people found this review helpful It is easy to search their site for relevant merchandise. Shipping is prompt. I have had a couple of occasions where the descriptions were not accurate. I have had to return items a few times and once they only gave me credit for one item eventhough I had returned two. They have always corrected their errors and even credited me shipping costs when it was their fault. Prices used to be excellent, but I have noticed an upward trend. They will send you emails offering % discounts, but many ...

Poor

, March 11, 2007

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1 out of 1 people found this review helpful I purchased clothing items that were advertised as Terramar brand but the products I received were from another manufacturer. I emailed the Customer Service department twice but never received any response. I will not order from this company in the future.

Excellent

, October 28, 2006

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I am very satisfied with this merchant. Customer service bends over backwards to help. I have used them multiple times, returned items, and never had problems.

Excellent

, June 21, 2006

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1 out of 1 people found this review helpful I order from these guys at least once a month. I've had some poor experiences w/online shopping in the past, but never from STP. Shipping is expedient, cust. svc is great and accomodating. Only gripe is they take excessive time in processing returns. That said, they are a great company and I highly recommend them.

Poor

, December 19, 2005

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3 out of 4 people found this review helpful Horrible costumer service. Lying and misleading on the phone. Uncertain delivery date.

Excellent

, June 6, 2004

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1 out of 2 people found this review helpful I had absolutely not problems whatsoever. It was a great bargain at this price.

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