Blair.com - Ratings and Info

Blair.com


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Blair products consistent of private label and national brands, and are marketed through the company's catalogs, space advertisements, stores, and web site.

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Fair

, September 3, 2009

Reviewer: Yahoo! Shopping User

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Again, I haven\'t received order in a timely fashion. If this were the first time, I would accept that the blame could be with USPS, but it is not. The CSR continues to say I could have chosen the protection plan or FedEX at an additional cost, as if putting the blame on me for not paying the extra money. I asked for name of president of company so I could write letter, but CSR would not give his name to me?????

Poor

, April 18, 2009

Reviewer: Yahoo! Shopping User

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Don\\'t be fooled. They are just trying to lure you to their website. In the process of placing the order, it kept asking you to sign up their membership for additional discounts. I thought I got a good deal even though it was a back order. After a few days, they changed the order status to \\'cancelled\\'. Went and checked their website, the same item is still available... go figure...

Poor

, March 18, 2009

Reviewer: Yahoo! Shopping User

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I am appealing to all online customers out there. When something is too good to be true, it really is. Don\\'t be fooled by Blair\\'s low prices or "free shipping". If you want hassle free online shopping, on-time shipping and awesome customer service then Blair is NOT for you. Of all my online shopping experience, this is by far the worst and their customer service team lacks professionalism and is blatantly rude. Don\\'t be surprised if you get disconnected after waiting indefinitely ...

Poor

, December 30, 2008

Reviewer: Yahoo! Shopping User

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I wish I had read reviews before I ordered. I ordered a Christmas gift for my father that I am unable to get elsewhere. I ordered Dec 13th. My order has shown 'in progress' the entire time. I have called twice - gotten 'we are exp high call volumes, call back later' both times. I understand why now! I have emailed them 3 times. Count 2 more, where their submit button wouldn't work - I know why now! It is now 18 days since I placed my order with no status from this company. I would not ...

Poor

, December 25, 2008

Reviewer: Yahoo! Shopping User

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I ordered my Christmas gifts on December 11th. It stated on their website that orders placed by December 11th would be received in time for Christmas. After reviewing the status of my order on line, I saw that as of the 20th it was still in process. I emailed them to ask about a delivery date and heard back from them via email 3 days later that my order would probably not be received by Christmas. I called their customer no service number and was told that they had issues in their warehouse ...

Poor

, December 24, 2008

Reviewer: Yahoo! Shopping User

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I placed an order online on December 1, 2008. I have ordered several times from Blair, always receiving quick deliveries, and then plenty of catalogs! As my purchase was a Christmas gift, I had reason to believe there was plenty of time for a delivery. Two weeks later I started investigating. Many, many phone calls and always got a recording that did not allow me to leave a call-back number. Twice I followed instructions on the website and left inquiries in their feedback box. No response. Out ...

Poor

, December 23, 2008

Reviewer: Yahoo! Shopping User

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Placed an order on 12/1/2008 and as of today (12/23/08) the status of my order is still "IN PROCESS". It took them several days but they did respond to an email I sent on 12/14 through their customer service link. Their response was that they were experiencing shipping delays that they were working hard to rectify and that my order was in the shipping department. Right -- and my Irish Setters are both attending Harvard. If any of the items on my order were intended as Christmas gifts I'd be ...

Poor

, December 22, 2008

Reviewer: Yahoo! Shopping User

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This is the worst company I have dealt with. I ordered two items on December 8th for Christmas presents and have not received them as of December 22. I have called multiple times only to be spoken to rudely and hung up on today after I asked to speak to a supervisor. I will never do business with this company again.

Poor

, December 21, 2008

Reviewer: Yahoo! Shopping User

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This company is terrible! I placed an online order on Nov. 28th and the items were available. It is now Dec. 21st and they still have not shipped this order! I've called every single day and up until yesterday they promised the order would be here for Christmas. Now they're telling me it won't be here for Christmas, and they won't cancel my order because it's already in the system. Since I used a debit card, I can't even go out to another store and replace the items I ordered. So, no Christmas ...

Poor

, December 20, 2008

Reviewer: Yahoo! Shopping User

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Blair's shipping and service have really gone downhill. I placed an order 3 weeks ago and 9 of 10 items went from being "in stock" to "backorder" to "processing" which is where it remains. Each time I call I am told that the items have already shipped but their system does not show when it shipped. When I pressed them as to how could I trust that it shipped when they could not give me a date, I was hung up on. With other companies you get a date and a tracking number and they care if you receive ...

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