AuthenticWatches - Ratings and Info

AuthenticWatches


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AuthenticWatches

TAG Heuer, Omega, Cartier, Rolex, Technomarine, Ebel, Rado, Movado, Baume & Mercier, Gucci Watches At Everyday Low Prices

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Poor

, November 29, 2009

Reviewer: Yahoo! Shopping User

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Never buy a watch from AuthtenticWateches.com. Here is a short story of my purchase of an Omega Seamaster Lady?s watch. Judge it for yourself if it is worth it to buy a watch from AutenticWatches.com. I selected AutenticWatches.com because of their relatively lower price (approximately 20% less than the next similar seller) and the 3 year warranty they are advertising on their website. After exactly 1 year of working fine, one day the watch completely stopped working. After contacting AutenticWatches.com I was advised to complete the ?Return Authorisation Form?, include $40 for the return shipping and handling charges and send the watch to the provided address. After about 4 weeks of waiting I received an email from AuthenticWatches.com advising me that the watch has a damaged pinion and it would cost me $205 to have it repaired. Of course I was really mad because the watch was to be covered by a 3 year warranty and it stopped working within a year. One would expect the watch to be fixed for free! I called AuthenticWatches.com, who said: ?yah the pinion is broken, it was just glued together and it must be replaced?. I was mad because I was certain there was no impact damage to the watch, so I asked to speak with a supervisor. The supervisor still insisted that the pinion is damaged and it was probably damaged by over-winding, and also if I don?t like it, they will send it back, as is, without doing any repairs. As I had already paid $40, I decided to pay the additional $209 to fix the watch. It took about 6 additional weeks for the watch to arrive, and picture this ? the watch did not work at all. I took the watch to an Omega authorized watchmaker for an inspection and it turned out that some of the bearings are completely loose and must be replaced, at a cost of approximately $200. Also the internal cleaning done by AuthtenticWateches.com was very poor and the watch must be re-cleaned. Of course AuthtenticWatches.com refused to take any responsibility, and offered to take the watch back for extra ?repairs?. I decided not to send the watch back but I bet you if I did, the story would repeat itself with me being out of additional $200 and the watch still not working. If you decide to buy an expensive watch from AuthenticWatches.com ask yourself a question where are they getting these watches from, and will they honour the warranty they give you? My answer is: the watches are from the so called ?grey market?, some of the watches were most likely already returned to the original dealer because they had issues. The 3 year warranty you get fromAuthtenticWatches.com is a joke. Honestly, if you buy a watch from them, whatever you saved on the purchase price you will spend on fixing it, and all the grief you?ll get will come for free. ...

Excellent

, November 22, 2009

Reviewer: Yahoo! Shopping User

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Watch was exactly as expected, price was the best anywhere. My second watch from them and very likely not the last. Why pay the Authorized Dealer price for the same watch?

Poor

, November 19, 2009

Reviewer: Yahoo! Shopping User

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NEVER EVER BUY FROM THESE PEOPLE!!!!!!!!!!!! Do not get sucked in by their prices because after you have bought the watch they do not want to know you. I bought a $5,000 watch from them which went wrong 1 year later. They said the fault was not covered by their warranty and that I had to pay $300 to fix the problem. This was lies because after checking it out independently it was a completely different problem which should have been covered by their warranty. They would not listen and just ...

Excellent

, November 18, 2009

Reviewer: a AuthenticWatches customer via post-transaction survey

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I would buy from these folks again although I would not have the items sent by us postal service....that absolutely sucked! us postal service delivery times are horrible, use free enterprise services like ups or fed ex etc. etc. Authentic Watches has great prices and a great inventory of quality items, you can save lots of $$ by using them. The us postal service is what public health care will be like under Obama.......beware!

Excellent

, November 16, 2009

Reviewer: a AuthenticWatches customer via post-transaction survey

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The watch was as advertised and delivered as promised in a great presentation box.

Excellent

, November 15, 2009

Reviewer: a AuthenticWatches customer via post-transaction survey

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They bent over backwards to answer tons of questions I had about buying their product over the internet. They were kind and quick in response and did their due diligence on pymt to make sure it was me buying the item. Thank you. I am a fan. Don Rosen

Poor

, October 30, 2009

Reviewer: Yahoo! Shopping User

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0 out of 1 people found this review helpful Do not buy from this company, terrible buying experience. Their customer service is awful and they are completely unwilling to work with customers. Look somewhere else, save the frustration and pay a little bit more. With this company you certainly get what you pay for.

Fair

, October 20, 2009

Reviewer: a AuthenticWatches customer via post-transaction survey

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I purchased a Tag online at authentic watches and although the delivery was extremely quick. I had to pay via a bank wire transfer for international delivery and it didn\'t allow me the option to pay via credit card. The biggest problem is that when I received the watch, it wasn\'t working! I was very concerned as this watch cost over $2000. In order to have it fixed via authentic watches it would of cost me a fortune in delivery charges back to the US and it would of taken weeks to process ...

Excellent

, October 12, 2009

Reviewer: a AuthenticWatches customer via post-transaction survey

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The watch was significantly less money than the same one at the jewelry store. It was easy to order and delivery was free and quick. I\'d buy again from AuthenticWatches.

Excellent

, October 9, 2009

Reviewer: a AuthenticWatches customer via post-transaction survey

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This was my first grey market purchase and authentic watches gave me the confidence to come back again! The watch is beautiful and exactly what I ordered. Who needs a manufacturer\'s warranty anyway? Authentic Watches warranties the watch above and beyond that of the manufacturer. Save your money and buy here; you won\'t be dissappointed!

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