eBags.com - Ratings and Info

eBags.com


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Bags, luggage and more - products up to 60% off plus guaranteed lowest price.

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Poor

, November 8, 2008

Reviewer: Yahoo! Shopping User

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1 out of 1 people found this review helpful I used the My Coke Rewards program to get 5 ($10) gift codes for ebags.com. Before doing so, I checked to make sure I could use them all for a purchase of a handbag I was looking at on ebags.com. Since the ebags.com checkout page did not state anything about only using one gift code per transaction, I figured I was OK. Well, when I went to redeem the codes from My Coke Rewards, the website would only let me use one gift code. Ebags customer service, including the supervisor, would not accept the ...

Poor

, June 23, 2008

Reviewer: Yahoo! Shopping User

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1 out of 1 people found this review helpful The bags are great, but the "shipping stinks". It takes "At Least" 5 business days to leave the warehouse. When you call, they tell you it already shipped because they have a tracking number, but it is actually still in the warehouse. Just call the shipping company and they will tell you that they only got the billing info, not the package. It's been a week and I'm still waiting for it to leave the warehouse. I won't be ordering from ebags ever again.

Excellent

, February 9, 2008

Reviewer: Yahoo! Shopping User

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0 out of 1 people found this review helpful Too bad for the rest who have had a bad experience with ebags. I found them EXCELLENT....fabulous, great customer service, price, delivery and quality of product. AAA+++

Poor

, December 22, 2007

Reviewer: Yahoo! Shopping User

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1 out of 1 people found this review helpful Bad, bad, bad, I ordered a backpack with free shipping and checked out through paypal. After a week I was tolded that the backpack was unavailable. Why would it take a week to inform someone that it is unavailable? So we ordered a different one with a 25 % additional discount coupon they offered us. Delivery took a week. We were still being charged on our paypal account for the first bag and thier customer service department told us that if you pay with credit card they don't take the money ...

Poor

, November 13, 2007

Reviewer: Yahoo! Shopping User

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Dun trust ebags. I have a bad experience with them. Did not sent my items and getting a refund from them takes forever. Judging from the comments here, I think maybe they did not shipped the items and make customers pay for it. Or else why such a company has so many similar complains? Maybe they either resell it or their staffs keep it. Please keep away from this retailer!!!! Horrible.

Poor

, November 13, 2007

Reviewer: Yahoo! Shopping User

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2 out of 2 people found this review helpful I will never order from them again. I order 3 items when having sales. But only one item shows up. So I email them and everytime I got the same response telling me they r checking with the warehouse. The best part is the customer service officer always is of a different person. I believe they pretend to be different person. Any way, the customer service is non-exsistent and this online retailer is very lousy. I know I would not get my money back any more. So I am telling you people, be smart, ...

Poor

, October 26, 2007

Reviewer: Yahoo! Shopping User

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3 out of 3 people found this review helpful Horrible experience! never ordering again. No tracking number. Called multiple times and got some customer service in another country and do not know anything in the country and have heavy accent that is difficult to understand. Keeps on giving me the run around. Order is not at my house and they keep on lying about item already sent but no tracking number. Maybe that is what happens when the company is not in US or the customer service is not in US. Will never order again.

Very Good

, March 11, 2007

Reviewer: Yahoo! Shopping User

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1 out of 4 people found this review helpful I was hesitant to order due to most recent reviews, but am completely satisfied and would order again. Received backpack in 4 days during a no Shipping & Handling charge promo for a pack under $50.

Fair

, February 28, 2007

Reviewer: Yahoo! Shopping User

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1 out of 1 people found this review helpful I ordered a bag over a week ago and no tracking information is available, yet the bag is supposed to be delivered today. I sent an email to customer service and they responded stating that the order will take one day to process in their warehouse. Well, it has been 6 days, and still no processing. I called today to see what was going on as I should be receiving the package today. They told me they had to pass this on to another department and that department would follow up with me in two ...

Poor

, February 16, 2007

Reviewer: Yahoo! Shopping User

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2 out of 2 people found this review helpful Customer phone service was in Phillipines; I had question about a High Sierra item because the website photo was wrong. Rep. said he would call me back after he heard from the Ebags warehouse in the U.S. I called twice and he said he would call me back with the info.; he never did. I e-mailed customer service to bring the website error to their attention; they did not read the first e-mail and finally understood what I wrote in a second e-mail. A week later, ebags still has the same wrong ...

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