ADORAMA UPS FREE SHIPPING is a joke...Here's what really happens! then when package gets to YOUR city...the package is handed off to USPS... and you get a notice from UPS that you can get the package delivered to YOUR address for an additional fee!!... OR....ADD 3 more days to get ur stuff FROM the POST OFFICE!!!...Or pay the additonal fee. .Its called UPS/SUREPOST...IT means youre SURE to get screwed a few more days to get your stuff.. SHAME ON ADORAMA FOR SUCH A SHAM// UPS/SUREPOST....PHEWWWWWW Read more Less
NO STAR'S FROM ME ..LEFT MY COMPANY SUCK FOR 2WKS .CHARGED MY CARD , BUT DIDNT SEND THE PRODUCT...OR REFUND MY MONEY TO BUY A NEW ONE.
I purchaced a Fujinon TH13x3.5BRMU 13x 1/3" JVC ProHD Lens for $625. They posted detailed pics of the item as being in prime condition. Then they called me up a few days later and cancelled my order after I had paid for it and passed up another lens ...of the same type that they had posted on ebay for only $125 more. Also on the 9th of the same month I had purchaced a headset from them only to get a notice two days later say they did not have such in stock as they had advertised prior and had no idea when it would be in. As far as the lens they would not sell me the other one, they would not fix the one sold to me and they would not sell it to me as is and their posting says as follows: Items Included: Fujinon TH13x3.5BRMU 13x 1/3" JVC ProHD Lens Lens Hood Tested prior to listing. Images are of actual items you will receive. Auction Info: Bid & Buy with Confidence! All items have a Buy with Confidence! Buy with Confidence! Scammers buy at your own risk. they will waste your time and may cost you money if you are a business as they have done myself. Read more Less
Very happy with ease of ordering.
I ordered an item from Adorama online and received an email 2 hours later saying that the item was back ordered. No real problem, although it would be nice if they'd update their website to show the correct availability. The problem was that they'd a...lready placed a hold on my credit card. I sent them an email suggesting they should not place credit card holds before making certain they had the ordered item in stock. I received an obnoxious boilerplate response two days later explaining how credit card holds worked and that the hold would automatically drop off after 7 days. I then requested they call my credit card issuer to release the hold. I even gave them the phone number of the credit card issuer. After another two days, I received the response that "Chris has already assisted you in this matter." They completely ignored my request to call my credit card issuer to release the hold. I sent them another email repeating my request. There has been no response. The saddest part is that they still show this item on their website as available! Read more Less
Instead of selling me a new camera, they sent me an open box(previously returned) camera. They're explanation was that t the camera they sent me was as recieved from sony. How to explain the reciept from the previous owner that was in the box?? Still... waiting for an answer. And about the customer service rep from Adorama who told us that there was no supervisor to complain to. Still no explanation. Unless you have the expertise to really discern new from previously returned items, suggest you go to a different supplier. To date, Adorama's explanations do not ring true. Read more Less
I have bought several cameras and lenses from Adorama and have found their on-line site very easy to use. It is sometimes hard talking to the salesmen as they do talk fast and do try to get you to add on to your order but if you order on line you get... just what you want. Read more Less
This is the best camera store in NewYork City