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Tailwinds.com

User Reviews: Tailwinds.com

4.7 out of 5stars 143 Ratings (67 Reviews)

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    Very Good

    By a Tailwinds.com customer via post-transaction survey  Apr 11, 2013

    Love the propeller clock - it is the perfect additon to my home office.

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    Excellent

    By a Tailwinds.com customer via post-transaction survey  Jan 26, 2013

    Excellent communications on availability and shipping. This is very helpful for someone who travels - like all pilots do.

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    Excellent

    By a Tailwinds.com customer via post-transaction survey  Jul 5, 2012

    The windchime was even better than the description and the photo. I'd recommend having it photographed next to something we can relate the size to. The photo and the description has concerned that it would be "cheap" looking. NOT THE CASE at all! I w...as IMPRESSED how large the plane was. What a GREAT gift it was! Thank ou Read more Less

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    Excellent

    By a Tailwinds.com customer via post-transaction survey  Mar 14, 2012

    Product was wonderful and my item came before I even got a shipping confirmation, so they are insanely fast! Thank you for a great product and wonderful customer service.

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    Excellent

    By a Tailwinds.com customer via post-transaction survey  Dec 12, 2011

    This came out perfectly, and the recipient loved it. Thank you so much!

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    Very Good

    By a Tailwinds.com customer via post-transaction survey  Sep 8, 2011

    I was truly delighted by the prompt response from Customer service to my inquiries submitted online. The gift was delivered to its recipient even sooner than promised! I'll definitely make future purchases through Tailwinds Inc. again. BLW, Napervi...lle, Illinois Read more Less

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    Excellent

    By a Tailwinds.com customer via post-transaction survey  Aug 16, 2011

    Phenomenal customer service! Within minutes of placing my order, I received a call to confirm my shipping method due to it being an over-sized item! Most companies would just take my money and run with it! Thank you to Tailwinds!

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    Excellent

    By a Tailwinds.com customer via post-transaction survey  Jul 1, 2011

    Package damaged in shipping but product untouched. Good packaging (box within a box) protected the wood propeller I ordered.

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    Excellent

    By a Tailwinds.com customer via post-transaction survey  Jun 2, 2011

    I am incredibly impressed with Tailwinds.com customer service. I ordered a pendant as a gift. Tailwinds had a question about my order. By the time it was all cleared up, I was running against time to receive the pendant in time for the persons' birth...day. I was upset because I knew how much she would love the gift. She had just started flying lessons and was very passionate about it. I wanted it to be special. The customer service rep. told me they are located in CA and most likely it would not arrive by my date. She asked about quicker delivery but I was not in the postition to afford it at that time. Two days later it arrived. Perfect timing for my friends birthday! Tailwinds expressed delivered the pendant! I was so impressed, I will by all of my friend's gifts through you. Now that I am familiar with your website, I can order far more in advance. In addition, my son wants the airplane fan and we agreed to buy it for his birthday. So, we are thrilled to repeat our business with Tailwinds.com. Read more Less

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    Excellent

    By a Tailwinds.com customer via post-transaction survey  Jun 2, 2011

    They have a wide option of products and I was impressed with the prices...they have something in every price range. Easy to compare products and order. Shipping was fast and my product was very carefully packed. I would definitely recommend tailwinds...! Read more Less

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