I didn't have any dealings with customer service, brought on-line thur web site.
The product I order from Boundary Waters literally ate a whole in my face! I contacted the manufacturer and was told Boundary Waters is not authorized to sell their products! Furthermore, based upon the lot number stamped on the bottom of the contain...er I was informed that the product was not their product! Boundary Waters makes the claim that all their products are authentic, but several manufactures of products sold by BW informed me that BW has NO affiliation with them and therefore cannot make the claim that the products are authentic. Additionally, visit the MN BBB where Boundary Waters has an F rating and see what others are saying. According to one complaint, after a woman almost lost her eyesight from a "counterfeit" product, Boundary Waters told her to sell it on Ebay, rather than refund the customer. That is unethical and outrageous beyond comprehension! Still willing to pay $100 for something that might be manufactured in China and cause harm? That is no deal! Read more Less
Excellent place to shop. Would recommend this site to shop.
Thank you for a pleasant experience.
I would never recommend this company to anyone because of their customer service. If you have any issues with their products don't believe they will help you out. They basically told me to stuff it!
Later I found the same item a lot less pricey at Amazon.
In general, a good company.
Outstanding customer service.
Good price and free shipping. Thanks
it came just like they said.im taking them nowso we will know how they work..they were easy to work with.. i would buy from them again..gene