Their ordering,shipping and customer service are worthless.They are rude and disrespectful. They are shipping my order via Fedex and they as are slow as possible.I'm sorry that I even ordered from this company
I have bought several things from Heartland America. I foolishly get sucked by bargain price and ease of ordering. The rating that I give is poor - Everything I have ordered - even the stuff that looked good was cheap crap that didn't work or broke w...ith a few uses. You get what you pay for - I also found the same price elsewhere - you might as well go to the junk store. There are no bargains there - just junk that you wouldn't buy if you saw it when you bought it or could return it easily - I hate to say it - but go to wal-mart. Read more Less
Placing an order was easy. all discounts were accepted, price was very good. custome service was also very good, product was as stated online.
I would order again the HeartlandAmerica.
I will review the actual clubs on a different site.
Very bad company for durable products. I purchased a generator with a friend for hunting, that turned into a boat anchor. The starting recoil broke. That happens to many items but repair parts are generally available. This is not the case with this ...company. Below is a snipit of an email sent to me from customer care, in response to requesting a place to purchase parts. "All the generators we carry are imported and there is no contact information for the manufacture. We also do not carry or sell additional parts." Shop elsewhere if you want a generator. Made in China. I will not be shopping here again, and I will not be haveing a great day with best reguards from their rep. Read more Less
Do not try to use this machine for more than 3 consecutive minutes because it comes apart. Be sure spray the circle with pam or some lubricant. If not the plastic rollers cause too much friction and peel of tiny pieces of the aluminum circle all over... the floor. If you want to use the knee cups, as they show, to work the outside thigh, turn them upside down, otherwise your knees slide out and you get hurt. Great concept but this piece of equipment is so cheaply made it can not withstand the work out. BUYER BEWARE THINGS ARE NOT AS THEY APPEAR! Read more Less
ordered many items from heartland,never had a problem.ive made at lease 25 purchases in the past year.i belive thay are a reputable company & recomend this company to all.i have also purchased numerous items from thair auction site (rock bottom aucti...ons) i have saved a lot of money & willl continue to shop with them. j.e.m. montgomery al. Read more Less
About a month ago we purchased an exercise machine by phone order. Product arrived ok but no instructions for putting it together or manual were included in the box. Several phone calls have been made with no results or satisfaction at all. We are ...very disappointed in this company and will not purchase from them again. What do you do with a box of metal with no idea how to put it together or use it? Thanks, Heartland America! Read more Less
Tried to purchased an item from the catalog online. Could not use the 20.00 gift card I received with my last order. Called and placed order by phone.......told her the problem and she said no problem, placed the order and tried 3 times to get off th...e phone without taking the gift card off. Then the next day my Debit card was put on hold for the full amount.Called customer service again, told them about the card and was transfered to the rudest disrepectful person there. He told me there was no way that was right, heartland america doesnt charge until item is shipped.Someone was telling me wrong at the bank. I said no, i was looking at my account online. Was told " it would work out right in the long run".......how about that, 52.98 on hold in my account and it would work out??????Ask to speak to a supervisor and was told NO, he would tell me the same thing and that I was wasting my time. DEFINATELY THE LAST DOLLAR I EVER SPEND THERE. Wish I had a name of the guy but was too mad to think of asking. Sure they could check who accessed my account if they wanted to. Read more Less
Everything I ordered was made in China and not made in the "Heartland America". All junk. Nothing was a good value. My 1250 watt power inverter would not even power 850 Watts. I got around to test it a few days after the return date so they refused t...o take it back. I am out $80.99 plus shipping. I will never order from them again. Just one more that thinks it's OK to be a thief in the work place. Shame on you! Read more Less