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GetPartsOnline.com

User Reviews: GetPartsOnline.com

4.6 out of 5stars 7796 Ratings (4298 Reviews)

  • Overall:

    Poor Communication Skills and inventory management.

    By Yahoo! Shopping User  Nov 12, 2012

    I was really pleased to find a logitech headset on your site that is no longer manufactured. I placed an order. I shared the good news with some folks in my organization that wanted some of these units. . The next day I get an email from GetParts, th...ey only have 1 unit. I say I'll take it. I share the bad news (and the good news) with the folks on my team. 5 days later (a weekend in there, admittedly) I haven't heard about the order shipping. I call at the end of the NYC day and the gentleman there tells me that it's been misplaced. He's sorry and he has to cancel the order. I realize these things happen and I realize that inventorying -- especially with as many parts as these folks sell --- isn't easy. But that doesn't forgive the misstatement that they had one nor the fact that I had to call them to find out that it's gone. I was a new customer who had found this store and bookmarked it. Now I won't be coming back -- really just because of the service end. Thanks anyway. Read more Less

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    FRAUD

    By Yahoo! Shopping User  Oct 29, 2012

    i paid last 19th september and i didnt receive anything and i paid more than 1 moth ago!i sent a lot of emails to sales@getpartsonline.com and roland@getpartsonline.com without reply and i phoned and always appeared the answer machine.i couldnt resol...ve the problem.They have my money and i havent anything.FRAUD! Read more Less

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    Excellent

    By a GetPartsOnline.com customer via post-transaction survey  Oct 29, 2012

    The item was as-advertised. The Dell Powersupply worked upon initial installation. No problems so far.

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    Quick and courteous

    By Yahoo! Shopping User  Oct 26, 2012

    Ordered a battery that arrived in 2 days. Delivery guy gave me a box for an AC adapter so I requested a return service online to exchange for the correct part. 2 hours later a customer service rep called and mentioned that they recycle packaging, so ...I should open the package to check. Turns out my battery was in there rather than an AC adapter. Highly satisfied with the speed of service GPO provides. Read more Less

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    Excellent

    By a GetPartsOnline.com customer via post-transaction survey  Oct 21, 2012

    Very easy to navigate, prices are unbelievable! I did not need to use customer service, shipping was fast. I will definitely use this site again in the future and will refer all my friends. Cheep prices, fast shipping and easy to navigate - what more... can you ask for? Read more Less

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    Very disapointed

    By Yahoo! Shopping User  Oct 8, 2012

    I advice to don't use Getparts services mainly for international orders, i bought an HP refurbished motherboard which was supposed to work, and discovered there is no display, Customer service is very bad , they don't answer even before deal (just fo...r information) Read more Less

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    Excellent

    By a GetPartsOnline.com customer via post-transaction survey  Sep 17, 2012

    Excellent dealer, with great prices, range of stock and quick dispatch to the UK. Will and have used again!!

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    Excellent

    By a GetPartsOnline.com customer via post-transaction survey  Sep 6, 2012

    I didn't know how many different WiFi cards were out there!
    Not easy to find the one for my laptop, but this site had
    the EXACT replacement. Shipped quick too.

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