I have bought from this company many times, they always have great specials either discounts or free shipping, and they ship right away. ER
Ordered twice from ScentedMonkey. Pleased with the products received. Both orders arrived quickly. Will continue to order from them.
I always have a good experience with Scented Monkey. It's my go to store for perfumes.
This company should not be permitted to operated. Their customer service is horrible and when asked to speak with a decision maker, you are refused, put on hold for over and hour and treated rudely. I will never use this again and highly recommend t...hat others learn from my $172.00 lesson. Read more Less
This is the second time I am having issues with the company. I received a crushed and damaged box. The perfume box did not have a plastic wrapping, and it appeared worn out and it was torn from the edges. The other botte was also damaged. They asked ...me to email them the pictures of the damaged box; I emailed the pictures, and the representative offered me 10% refund for the trash that I received. The customer service representative Nidhi was very rude and unprofessional. In the past, the perfume that I purchased smelled totally different from the orginal ones, and that box did not have the cover as well. Not going to buy from the company again. Very very frustrated and disappointed with them. Read more Less
What a clusterfock...They put my initial order on hold, because my shipping address was different than the billing address...(I was buying it as a gift for a relative). I called back to find out 2 days later they had not shipped it...They agreed to s...hip it...a week later, I find out they never shipped it..and when I called they only offered to cancel my order and were not sympathetic that thier inept processes botched this up. I then gave them another chance and they agreed to ship it again...1 week later I find out they cancelled my order due to not enough stock...I guess it's not important to let a customer know that information...I do however credit them for crediting the money back in my account promptly. (without me having to ask I might add) I don't normally post negative feedback but they botched this every step of the way and were unsympathetic. Will not do business with again Read more Less
Bought from ScentedMonkey several times....highly reccomended!
I have never talked to customer service so I really don't know how it is. I just order off the site. Very low prices, nice selection, coupons and fast shipping .
I would use Monkey again for certain.
Very smooth transaction...I would recommend this vendor and shop there again.
Very happy with both of my orders! Very fast shipping! Will come back to purchase again!