They are a little slow but you get everything you ask for at top price so it's well worth the wait. I've done multiple orders from pokeorder!
They tell you that they're out of stock on an item three weeks after you have already ordered it for a good, listed price. To Pokeorder, customer satisfaction is of the LEAST SIGNIFICANCE as they relist items that have already been purchased if there... has been a significant price increase. This is a direct violation of the buyer-seller agreement that should not be taken lightly. The case is still in development but let his be a warning to all those considering ordering from Pokeorder. They are run by crooks and liars. Everyone needs to stop ordering from them in order for there to be lasting effects; they can't go unpunished. Read more Less
Some of the worst customer service I have ever experienced. I ordered something on 2/8/14. Two weeks later I had not heard anything regarding shipping so I tried emailing and did not get a response. A few days later I tried the same thing and did not... get a response. A few days later I tried calling several times and no one ever answered. I emailed again and finally got a response saying that my order had been cancelled (which no one told me). When I inquired as to why my credit card had still been charged, I was notified that the money had been refunded (which it hadn't). When I tried to figure out how to get my money back, I was told to stop contacting them. I ultimately had to file a dispute with my credit card company. STAY AWAY!! Read more Less
Amazing site if they offered a deal like buy 2 or more get discount I'd be all over that, gonna make another purchase now!
I did a lot of shopping around for a specific card, and while they didn't have the lowest price, PokeOrder.com did offer free shipping on card singles, which is exactly what I was looking for.I found the card I wanted quickly and ordered it, entering... in all my information correctly and submitting a payment.I received an email that day saying it would be 1-2 weeks for delivery to take place, which was just fine by me.However, more than two weeks passed and I had received no communication nor any sign of my card coming in the mail from the store.I emailed them back asking where my card was, and then checked my order on the website, only to see small print (easily missed) saying my order was canceled. Thankfully they didn't take my money but they also made no attempt to contact me about the order being canceled, and gave no explanation for canceling it (the card is still in stock on their website).From now on I am doing all my TCG singles shopping on Troll and Toad. Read more Less
This was an extremely easy order. They were the best price for what I wanted, they contacted me along the way and I received them quickly. I will definitely order from them again.
I have usually buy TCG boxes on pre order. This company will not honor your pre order price if the item becomes hot and the price goes higher in value than the pre order price. They cancel the order. This is a very dishonest and unreputable company. ...Latest example-I order 2 boxes of MTG Modern Masters at $150 per box and prepaid months in advance--Once released the box value was around $20 per box so they cancelled my order, and it was not easy getting my money back! Just another greedy company who do not care about loyal customers. I will never do business with them again. Read more Less
Always positive news and experiences with PokeOrder - I know that I will keep shopping for as long as Possible.