A female sales representative called me shortly after I placed my order online. She wanted to make sure my mailing address was correct, it was. I ordered my items on Thursday afternoon and received them on Saturday afternoon.I am very satisfied with ...their service, their concern to make sure I put the correct information on my order, and I am impressed on how quickly I received my order. I will be a return customer if I need a replacement part in the future.Satisfied Ken Crum Read more Less
I desperately needed a touch screen digitizer and LCD assembly for my iPhone 5S and was having trouble getting the part from anywhere in the state EXCEPT RepairsUniverse.com. All the other places would take my order and call back a week later to say ...that they were out of stock! What? Repairs Universe said they had it, I made the order, it came 2 day FedEx and I am one happy girl to say the least! No worries, no hassles AND saved money and time.I will recommend them to everyone who needs a fast, considerate and correct response. Read more Less
These guys are great. Sorry to the customer below but if you have dealt with FOUR companies....maybe it is you?? I could not fix my phone so I sent it in. For and extra $60 Xavier fixes it. No nicks no scratches no hassle. It works great. Highly reco...mmend to every one!!!!! Read more Less
I just read the other reviews and just do not understand the ratings. My personal experiences have been superior and continue to be. I order alot and fix things for my kids and family. Return system great, shipping fast, easy all around! I recommend ...them to everyone who wants a good deal, fair price, the best service before and after the sale and some really nice people, too. No problems here. Read more Less
I am not at all happy with the way my order continues to get mixed up. THey sent me a back panel that was not corect for my phone. They sent me a front LCD that did not work properly. THey are now trying to bill me for a back panel I never ordered. T...He Techs were polite but it seems the problem is management. I talked to one of the managers and they think they are always right and nothing ever goes wrong at their end. I am waiting for a phone that was suppose to be overnighted but was sent general delivery instead. This is the fourth company I dealt with and find them all to be misleading and poor at customer service. I just want my phone repaired for a reasonable price in a reasonable time. Is that to much to ask? Read more Less
I am not a DIY girl and I know it. The good people at Repairs universe knew it too! They guided me every step of the way, explained everything so I could understand it and I got what I wanted, which is the whole idea, right?My boyfriend put it togeth...er, used the repair videos and even talked to some tech on the phone.Anyway, I am happy and I would recommend Repairs universe to everybody. Really great! Read more Less
dealing with customer service was good it went out in the mail promptly.the USPS delivery was extremely poor as it took 7 days.
Great customer service. They helped me out. I made an exchange of a part for the same part-fused to a different part. I thought the charge for restocking was unnecessary. Overall, I'm happy that I used them and probably will do so again. Peace
I never had much luck with online purchasing but I truly needed a part for my iPhone 5C and fast. Since my phone IS my business. I asked a few close friends and they recommended Repairs Universe. How wonderful it was to have no hassles, no snooty sal...es kids and no hard sell and rushing (except for my shipping). Quality, quantity and substance, Repairs Universe provides all you need and more so I recommend them highly to anyone! Read more Less
I would refer others to the site. it was an overall great experience.