The mouse has been helpful in relieving carpal tunnel stress. I've tried other specialty mouses (ergonomic) and this is the only one that's worked.
I placed an order with them. I was told 2 week ETA for delivery. Unfortunately, that would not work for my project. With their great customer service, I was easily able to change my order and get the necessary equipment.
I've purchased from the Human Solution before, that is why I purchased again.
I had a positive experience with a recent table purchase. The table is beautiful and the customer service department is extremely helpful!
I have purchased from this vendor at least six times in the last year; I always find a competitive price on the items I want, usually get free shipping, and the order arrives quickly and is accurate and in good condition.
The caair was easy to purchase and it was delivered in a timely manner. Unfortunately the back won't tilt.
I ordered the chair on Feb 3 and received it on Feb 16. However, because shipping was free, I had no complaints. The boxing of the chair was pretty awesome. Did not require customer service, so I guess it was pretty average.
It was difficult to find an Ergo mouse for someone with an arhritic thumb. I checked in with my user this morning to see how the HandShoe Wireless mouse was working. The response was "My thumb is not locking up now."The only negative is that if I h...ad to return this mouse because it did not help relieve the user's discomfort, there would have been a restocking fee. Chances are if this device would not have worked I would have purchased a different mouse from the same vendor. Since true ergonomic devices are very expensive and very user specific the return policy could be more customer friendly. Read more Less
This is the second Steelcase chair I have bought from the human solution. I have the Amia (in wasabi) for my home office and the Think (in scarlet)for my office. Both are great chairs, but I am partial to the Think, just a bit lighter and a great ch...air for my frame (5'4"). Each time I have ordered from the human solution for these custom chairs the service has been efficient and professional with updates every step of the way. These chairs are well worth the money if you spend a lot of time at your desk as I do. No more back or shoulder pain, or numbness in my feet or hands because I can adjust everything to fit me. I expect to order another Steelcase from the human solution for my husband in the near future, great product from a really trustworthy company who has taken their niche and done a phenomenal job with providing great products and customer service. Read more Less
I am writing this review because of the difficult time that I had to find a vendor for a chair part that I needed. I needed to replace the armrest assembly on my Ergohuman chair. I called the The Human Solution and the sales representative, Shannon d...id a great job to make sure that she understood the specific chair that I owned and the exact assembly that I needed. She contacted the manufacturer, Raynor to make sure that the parts that we selected were all the right ones. Throughout the process, she communicated promptly and I felt confident that we were getting the order right. When the shipment arrived, the armrests fit perfectly. The purchase experience for a difficult to find item was superior from beginning to end. Read more Less
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