The Human Solution did an excellent job all around. Their products are well represented on their website and it was easy to understand the configuration process for ordering a desk.After ordering they ensured that I knew what was going on with my or...der every step of the way. They explained in great detail freight shipping and how to select an alternative if I was not comfortable with handling freight delivery.They were very clear about ensuring the packaging was not damaged prior to accepting the shipment and when it did arrive, it was very well packaged. The table top was sandwiched between two plywood boards and strapped down to a pallet. The table top had a foam tube around the edge to prevent damage as well as a flat foam buffer between it and the cardboard it was wrapped in.All in all I'm very pleased with the ordering and delivery experience. I look forward to putting this desk together and enjoying it for years to come. Read more Less
It probably was not worth the extra expense for the lift gate service, since the desk came in two pieces. The desk is outstanding, and customer service was great.
I highly suggest you avoid using this company. After I ordered a keyboard advertised as 'the quiet keyboard,' I returned it in less than 24 hours because it was the LOUDEST keyboard I have ever tried. On top of this, Human Solutions charged me a $21 ...restocking fee once I returned the keyboard. I was only refunded a portion of the full price I paid for my initial order. I now have no keyboard and am out $21 and all the time this took (a full month to process my return request.) Avoid this company and use Amazon instead. Read more Less
The shipment began three days late. It would have been even later had I not called to inquire. In compensation, I got nothing more than an apology. More seriously, the delivery process is a nightmare. The freight company won't comply with the four-ho...ur delivery window. If you want sympathy, you can call Human Solutions customer service, but don't expect them to take responsible for hiring this freight company in the first place. Read more Less
The mouse has been helpful in relieving carpal tunnel stress. I've tried other specialty mouses (ergonomic) and this is the only one that's worked.
I placed an order with them. I was told 2 week ETA for delivery. Unfortunately, that would not work for my project. With their great customer service, I was easily able to change my order and get the necessary equipment.
I've purchased from the Human Solution before, that is why I purchased again.
I had a positive experience with a recent table purchase. The table is beautiful and the customer service department is extremely helpful!
I have purchased from this vendor at least six times in the last year; I always find a competitive price on the items I want, usually get free shipping, and the order arrives quickly and is accurate and in good condition.
The caair was easy to purchase and it was delivered in a timely manner. Unfortunately the back won't tilt.