I entered what I was searching for, two choices came up, it was very simple. Didn't know it was possible to get these parts so I got educated. It arrived in a few days via USPS and matches and operates good as when new. There was no need to use Cust...omer Service, it came so quickly. If needed, there was no address or phone # to contact-I didn't need it. Would recommend and very pleased. Will refer to you if anyone needs your service. Read more Less
Its nice to know that u can get the parts to replace for the grill. because I bought the dam grill for an arm and a leg. the hot plate fit but the gas line is different from the one on the grill. what can I do to make it rite. Savitri prela
I chose free delivery and it was quicker than I expected. Product is good quality and as presented.
Order received quickly. No hassle. Just as ordered.
Excellent follow up after the sale. Received information on shipping and when the merchandise was delivered.
The entire process worked very well. I was fully satisfied with the experience including ease of order, delivery time and quality of product.
thrilled with the fast shipping and having best price I could find after searching for a month...really!
They wanted me to rate customer service but the transaction went so smoothly that I never needed to contact customer service, so I gave them a "5"
When they do all you want and all they say they will do it does not leave you much room to complain does it?
I have recently purchased a power drill charger from Buy-it-now. Initially I thought the product was faulty, so I contacted their "Customer Service" (a private yahoo email address, no phone number available). You buy a drill charger when you need to ...drill some holes and your does not work, so it's always pretty urgent. No response. I sent another email, no response. Finally, I was able to search for their phone number, but it just said the person is not available and to call later. All in all, I had to go to The Home Depot to test it (it turned out my battery was at fault), but if you have an issue, buying from Buy-it-now your are completely on your own. Will not buy from again. Read more Less
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