A very responsible company with courteous staff. Have been ordering many wind chimes since 1996 or earlier. Great products, great shipping options. Honest price. Thank you!
This was my first purchase and I am impressed with the quality of the merchandise from The Ancient Mariner.
Ease of ordering, good product photo/description. The only thing I wasn't happy with is having been charged over $8 for UPS shipping, only to have it eventually arrive via USPS. I know UPS/FedEx do some sort of tandem shipping thing with USPS, but ...it's not fair to charge for UPS if part of the work is done by the US Mail! Still, everything else about the product is good. Read more Less
Very please with prompt, efficient handling of my order. The package that I received had, obviously received well above average care in packing to protect contents from damage during handling and delivery. The effecient processing and care in packi...ng, etc. probably tells a lot about the overall company and its operation day to day. Very pleased with this order. Read more Less
My order came very fast, very well packed, maybe even overly packaged. The Item is all I expected. A pleasure to order from this company. I will enjoy it every time I look at it. Victor Milford Ct.
Easy transaction. The delivery was delayed a bit but that was due to a blizzard that I don't think they had any control over. They answered an email with a question I had quickly. I would buy from them again.
I purchased an item from this company. It was damaged when delivered. Ancient Mariner refuses to take this item back without charging me a 10 % restocking fee and I have to pay shipping and handling. this is totaly unacceptable to me. They insured th...e shipment. This item was a birthday present for a child. Read more Less
Thank you so much, my niece will be thrilled on Graduation day with this and all the other products I purchased for her.
Great service, great prices and wonderful products. Very happy!
I ordered an item on Dec. 12th. The order status page didn't indicate anything out of the ordinary. Sixteen days later, no item, no response to my email inquiry. I cancelled via email, and again, no confirmation provided - I had to go to the web page... to see if it had been cancelled. Would not recommend. Read more Less
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