The item came damaged. I ordered a clay bean pot and it was a gift at Christmas. The lid was broken. I called and spoke with a male. He assured me he would send a new lid of which he said "he just happened to have one on his desk" I never receive...d it. I called back and left a voice message with my home and cell number and still no call back. Very poor customer service. Does not stand behind product. I'm really disappointed. This was not my first purchase from them but it will be my last. Read more Less
Super people to deal with. Quality products and service. Highly recommended for all your grocery needs.
mexgrocer.com always exceeds my expectations. Great selection of products and excellent delivery. Always my first choice.
The markup on some items can be a little high, but even still I have a hard time saying it's not worth it for the items they provide. Items always arrive quickly and undamaged. I have been quite happy with everything I've ordered so far. I highly rec...ommend MexGrocer.com for specialty goods that you cannot get locally. Read more Less
Convenient with decent prices. I do wish I could request UPS Ground shipment, but otherwise their service is fine.
I am very pleased with this company and their service. I will use them again. I sent candy to an APO address and they got it there as I expected. Great job!!
Website very easy to navigate and place orders. No hassle with the discount offer. Items arrived quickly and were well cushioned against breakage.
I had a nice experience with this purchase. The tracking code given actually worked and made it less stressful knowing if my package would show up or not. Two of the three items I ordered were great, the third not so much, but the issue is with the... manufacturer "El Guapo" not the merchant. The shipping is a bit high but if you order enough it's justified. Thanks Mexgrocer.com for having the things I can't find locally and also having a rewards program for loyal customers. Read more Less
The shipping cost to Canada are oustrageous. I still haven't received my item.
talked with customer service, really nice man and HONEST. said what he knew and let me know what he did not know however suggested where I might find out. it worked out great because I did get the information I wanted which led me to order. had not o...rdered from mexgroc in a very long time before this, will make it my purpose to make my next order a lot sooner! Read more Less