They helped a ton with some last minute Christmas shopping - I was able to order several baskets which I picked up in store the next day on Christmas Eve. The baskets looked way nicer than the ones you'd get from one of the online companies or in a ...warehouse store. They were also very helpful in the store, despite it being busy with last minute shoppers. Highly recommended. Read more Less
Great website, easy ordering, amazing customer service. My gift arrived looking beautiful and on time (despite it being late December.) Gift recipient was EXTREMELY happy!!
I have rated delivery as poor since I am still not certain whether my gift has yet arrived. It would be very helpful if Chelsea Market Baskets sent a confirmation that they have shipped out an item and a tracking code so I could confirm the delivery..... I am embarrassed to contact the recipient to see if they have received my gift yet. Any intercession with the provider would be appreciated. Read more Less
very happy with everything. thank you
I like the products at this store - I've used Chelsea Market Baskets for a number of thank you gifts over the years - both personal and for business - and they've always made a good impression.
I have not dealt w/ this merchant before. Transaction went smoothly. No problem w/ shipping and delivery.
I have been using Chelsea Market Baskets for years and recommend them very highly.
I ordered the basket over the Internet and from a very distant location. I ordered the product based on the photo descriptions of the product and the delivery method for that particular area. Only problem is that I do not know how well the purchased... basket was received. I've received no feedback whatsoever. Usually, when you hear nothing from the recipient, it is quite possible the recipient was dissatisfied with the basket for some reason. I hope it went to the right party? I'm almost afraid to ask. Read more Less
I have used this merchant numerous times. I've always considered their products to be of the highest quality and delivery of the product efficient.
Everything was great, except the all the chocolate melted during shipping. I realize this can happen in the high heat of summer, but they made me updgrade shipping to avoid this. The delivery guy came late at night so it was probably melting on th...e truck all day - this shouldnt happen! The company and delivery company should have an agreement. In any case, Chelsea Mkt Baskets resolved the issue and sent other stuff that wouldnt melt so I give their customer service an excellent rating. I would order from here again, but use my own judgement about shipping chocolate in the summer. Read more Less