The web site is very easy to use. I found what I needed fast. The shipping was pretty fast the only issue I have is that the bolt kit I ordered along with my lap belts did not come with my order some must have forgot to place them in the box.
I ordered the product (racing seat belts for my sons race car) on Dec. 20th, I still have not received it. I did email 3 times. After the second email I got a call and the owner on the phone was rude and a bully. It was one of the most unprofessio...nal phone calls I have ever received. The third email I sent I stated that I would like either a refund of the product, no excuses. I received an email back that he was working in it.I would have been more patient if he had been nicer on the phone. But he wasn't and I am not. It is Jan 4th, still no refund nor the seat belts.I am not happy. We are missing races because of this. If the owner gets this, please, a refund of the product, no excuses. Read more Less
The seat belt replacement for my Ranger was a perfect match, color and style. This is a high quality product, better than I expected. Ordering was a breeze and received the item quickly. I will be buying more products from them in the near future!... I highly recommend them for seat belt replacements. Read more Less
Brilliant, helpful staff, and website - will definitely use these guys again, and have already recommended them to friends.
great product, phenomenal price
Part of the order came right away, the suit however didn't ship until exactly 2 months from the order date. Just understand when they say shipping could take 8 weeks they mean it.
My order is nearly 3 weeks old and I have not received the items ordered. I had never received a status email from the company until after multiple contacts initiated by me. The company promised status updates. However, it never happened until after ...my last contact, which again was initiated by me. On my last call I was informed the package would arrive that Wednesday. Package never arrived. All of a sudden an email appeared, which informed me that the items were in transit that day and would be received the following Wednesday. The website is tricky and does not fully disclose or describe items or services well. It was difficult to determine what parts/accessories came with the item. I am sure I ordered more than I need.In addition, there is no email address that can be cut and pasted using one's own web portal. If you do not have Microsoft email services, you cannot communicate via email. You only have the option of calling during shortened business hours. Not convenient at all.I will know more about this company once the items FINALLY arrive. Read more Less
They have a great product!!