I was able to purchase a phenominal TV at the lowest cost possible and was happy very happy with my find..very courteous and helpful.
my dad purchased his tv and home theater from the superstore for years. now that i'm living on my own I've found out why. they have a great selection, amazing prices, and fantastic service.
So far so good. Price is right, and shopping was a breeze. Well keep you posted once my order is processed and shipped.
Also had same experience of a bait and switch with this company. Order a 65 inch Samsung 8000. it was $500 cheaper as other sites. When called to confirm order, they stated that the Samsung warranty would only be 90 days. They said it was not the new...est model, but this is a new 2013 model. They were very slick. they had me go to the samsung website and showed me that the new model included the smart evolution which is an additional add-on chip to the SAME tv which instead of UN65f8000 would be UN65f8000bfvo. said I could get the more expensive model and get the full year warranty. called samsung and they said the full warranty is good for any 8000 model. call tv superstores back and told them what samsung said and the backtracked and said of course it had the full year warranty. but now they had to check if it was in stock. (Although it was in stock a few minutes ago and is also listed as in stock on the website. )and, of course, they came back on the phone and said it was no longer in stock. BEWARE. Read more Less
Cheaper price from their competitors. All around pleased with my purchase.
Shopping was with ease. knowledgeable representative, and a wonderful price for my new TV.
Great store, great online shopping experience, great prices, fast shipping. Online articles and buying guides are really great. I knew exactly what I wanted shopping here, but I always like a second opinion and once confirmed the checkout process is ...smooth as a baby's bottom. Sometimes technical advice over the phone is not all on the same page but that's more than satisfactory. I will continue to use these guys for years to come. Read more Less
Had the same experience as several others here: placed an order online for a Panasonic 65" plasma TV with these guys. Called to confirm order and was told that the item we ordered had been discontinued so the warranty was only good for 30 days. We co...uld buy "the new version that just came out last month" for $1k more that included the full one year warranty. Sounded really shady so called Panasonic directly: 1) There is no new version, 2) The product has not been discontinued, 3) The product still has a one year warranty. I cannot believe they're getting away with this! I urge victims of this scam to file a complaint with the Federal Trade Commission at ftccomplaintassistant.gov Read more Less
Not my First time Ordering from Superstore, Always fast delivery and excellent tracking and follow-up. Highly recommended.
I almost ordered a large TV from TVSuperStores.com, and got as far as the "Place Order" box on line but decided to check the ratings on this site first. I discovered a "Handling and Insurance" fee had been added to some reviewer's orders. Now when I ...was about to hit "Place Order" there was no mention of the fee. So I called TVSuperStores to check. They do charge a fee to every order, in my case it would have been $81. The phone rep said to look at their "Terms and Conditions" at the bottom of the page. I did, and after many words on the separate page it states that there is an additional charge, though does not specify the amount. Given that I was about to hit "Place Order" with no additional fee being shown I find this deceptive. So my advice is stay well away from this vendor and go to B&H, who were cheaper after TVSuperStore's added "Handling and Insurance" fee and have many positive reviews, and were cheaper than Amazon for what I wanted. Good luck! Read more Less
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