ordered a new hard top for my jeep, to be delivered prior to 12/25.....arrived the end of january, WITHOUT ALL THE PARTS! contacted the company who waited 5 days to ship the parts which NEVER arrived. now 8 days later, still no parts.do not do busine...ss with this company. poor support and service except for lip service. anyone want a plastic flower bed in the shape of a Jeep hard top? Read more Less
HERE IS A COPY OF MY CHAT WITH THEIR REPRESENTATIVE. THE REASON WHY THEIR PRICE-MATCH GUARANTEE IS A SCAM TO MAKE YOU BUY THEIR PRODUCTS AT HIGH PRICES!ADVERTISEMENT TAKEN FROM THEIR WEBSITE"We're so committed to providing you the best customer exper...ience; you will never pay more with CARiD! So, you love CARiD, but you found a product on another site for less. Don't panic. We'll match prices listed from any competitor's website or other reputable source. There's no rush either; if you find your product listed for less within one year of purchase, we'll refund the difference."TRANSCRIPT (K&N COLD AIR INTAKE $299.98 ON CARid)James: I saw that you guys do a low price guaranteeJames: How does that work?Jacob G - Ext 855: We guarantee that our price is the bestJames: http:/
_id=12500Jacob G - Ext 855: If you will find better price we will make price mach for youJames: this place is selling the same product for $222.98 + Free ShippingJacob G - Ext 855: Please give me 1 minute to check it for you!Jacob G - Ext 855: Thank you very much for your patience! Jacob G - Ext 855: James unfortunately we can not make the same price for youJacob G - Ext 855: So you can order it from that Web SiteJames: You have a price match guarantee how is it possible that you cannot match that price?Jacob G - Ext 855: This price is very low, so we can not match the price with that Web SiteHow easy it was for this representative to say WE CANNOT MATCH THIS PRICE SO JUST BUY IT FROM THEM IF THEY ARE CHEAPER. WE DONT CARE ABOUT YOU. WE JUST ADVERTISE THAT WE HAVE A PRICE MATCH BUT WE REALLY DONT HONOR IT. Had I bought this product and filed for a price-match refund I would have been denied and would have ended up paying $75 more for the same exact product. THIS WEBSITE / COMPANY IS A SCAM AND THEY TRY TO TRICK YOU INTO BUYING PRODUCTS AT HIGH PRICES ON THEIR WEBSITE. STOP NOW BEFORE YOU FALL VICTIM! Read more Less
I ordered a carbon fiber hood for my 04 infiniti g35, i repeatedly went over the details of the order with the salesperson. Well a week and a half later i recieved a hood for a 07-09 infiniti! Do they not know what part they are selling?? They are gi...ving me the run around about returning it and I just want my money back so I can buy a new hood for my car that was in an accident. Meanwhile they are not calling me back and when I call I get passed around and wind up on hold for 20 minutes. I had previously bought some wheels from them and they alomost sent me the wrong ones, but thankfully I noticed they had invoiced it wrong and I called them before they shipped it. This company SUCKS!! They just want your money and I just want the correct hood for my car and a call back!! Read more Less
Was amazed by perfect fitment of taillights. Looks good on my car too. I like this site and will definitely come back to buy more.
Steelcraft side steps were just like on website. Installation was rather easy. wish the shipping was faster...
Upon ordering i was promised 1-2 day shipping, however a week after the order was place i had not even received an email with the current status. I called numerious times to get status on my order. Every time i called i got a new song and dance that ...it was on the way. After 2 week i was once again promised a new delivery date and right befor delivery was due, i got an email stating it was going to take another week befor it would ship. After hearing about this latest change i called them to cancel my order, and they had the nerve to offer me 10% off instead. In total Three weeks waiting, atleast 2 hours on the phone, and multiple emails to them, all with no response from them even though i was promised multiple times that i would get calls within the day. This is by far the worst company I have ever worked with or ordered from. Read more Less
These people won't let you change your mind they get your money then lock you in and they are not as nice when it comes to refunds or cancelations and the parts come from other companies so it's time consuming while you wait they can't give you a for... sure delivery time,they also changed their name from another company that use to do bad business. Read more Less