ordered items on 7/23/12. items received today even though items were in stock at time of ordering. took almost 2 months for me to receive items. customer service lied & said items were shipped on 7/30. what a total lie! postal service does not take ...this long to deliver. international ordering doesn't even take this long. don't know what the issue is with this company but they really need to get there act together if they want to stay in business Read more Less
I wrote company asking permission to return shoes past beyond the 90 day limit. These shoes were brand new in the original box and I was returning them due to extenuating circumstances. I was told I could return them. One month later, they were retur...ned to me saying it was beyond the 90 days. I knew this and that is the reason I wrote beforehand. Now I am stuck with the shoes which they returned in a bag and without the box with a crumpled up form letter with merely "90 day policy" highlighted, Not even the courtesy of an e-mail or phone call. Moral: do not believe their "100% customer satisfaction guarantee." Read more Less
My 85-year old mother wanted to order a pin from Windsor Collections as a gift. I called their toll-free number, and placed the order, using my ATM/Credit card that draws against our joint bank account. Subsequently my mother was contacted by a f...riendly, charming Amerimark representative who addressed her by name, asked how she liked the pin, and then talked glowingly about two services Amerimark wanted to provide to her. Mom doesn't follow any complex explanation very well. She thought she was being asked to join some kind of club, and certainly did NOT understand that there would be monthly fees. I checked the bank statement, and Amerimark has made two additional charges since the charge for the jewelry. If Mom had provided the credit card account number to that caller, I'd say "caveat emptor." However, Mom does not know the credit card number. All the bank statements come to me, and I have the Check Book. The only way that Amerimark could have charged this account is if they kept on file the card number I gave them when the jewelry order was placed. If this practice is not against the law, it certainly should be, to protect customers against fradulent charges. Read more Less
Did not ship. Even worse, when contacted, customer service lied on three occasions and told us they were sorry and would immediately ship via express.
Robbed my elderly mother of hundereds of dollars by automatically enrolling her in a "heath care" program. Scam artists!
I ordered two items after using the "check availability" feature to be sure I could get both right away. After paying, the printable invoice said that one "Will be shipping by 06/30/06" even though today is 5/19/06. The other item is "not currently i...n stock." Their website has a page outlining shipping charges, but the charge doesn't appear on your payment page or printable invoice. While you are checking out, there's an additional optional "fee" of a dollar that you have to notice and un-check in order to have it removed from your order. I am a very unhappy customer. Read more Less
Quick delivery. Merchandice was what I ordered, fairly prices and shipping was reasonable as well. Will do business with again happily.
I purchased the Chocolate Fondue Fountain on Amerimark.com and was completely satisfied with the purchase. The product arrived ahead of schedule and was as described. I was also delighted with the price at $54.99, it was the lowest price on the web... at the time. I have ordered other stuff from them in the past for my mother and was completely satisfied both with their prices, on-time delivery and customer service. I would highly recommend them. Read more Less
I bought My Ocean by Coty from this web site and was really disappointed. I used to have this fragrance a couple of years ago, and liked it because it was strong and stayed on for the whole day. The one I bought from this web site evaporates in 5 min...utes, regardless how much you spray on. I guess it's either fake or deluted, which doesn't make a difference to me. If I wanted to by scented water, I'd go to a dollar store. My advice to other customers is to spend a few dollars more and get what you want, otherwise you are risking wasting your money. Read more Less