flower is a romantic interest for women, but if you give one of your own destiny, interest may be the same with me, because sometimes your interest to determine the relationship continues or ends
An order was placed from California to Miami, Florida. They emailed confirming order, letting us know order was been process, telling us flowers were on the way and they were delivered. COMPLETE LIES. NO DELIVERY, NO FLOWERS. STEALING ???
Wow, what a disappointment! My husband usually has his secretary order my flowers from a local florist. He took it upon himself to order for our 30th anniversary. There was no message on the enclosed card. After the flowers finally arrived after ridi...ng around in a UPS truck for at least 8 hours in 85 degree weather I doubt they will ever recover. Fortunately I knew this site had bad reviews so this will be a one time mistake! Use FTD or Tela Flora, they are so much better Read more Less
Bought some flowers to send to a friend that needed some cheering up. To find out a few days later my credit card information was stolen and someone went shopping. Just because this site has shady employees or not a very secure web page!!!
This was one of the worst experiences I have ever had order from an online company. I wanted to order a product from their website for my wifes birthday. I made my order 4 weeks before I needed it,(yes, a month in advance), and had made arrangments f...or it to be delivered a couple days before her birthday. the week it was to be delivered I received an e-mail stating that it had been shipped. THE DAY IT WAS SUPPOSED TO BE DELIVERED, I received a phone call from the company stating that my product was no longer available, and I would have to make another selection! WHAT?! ARE YOU FRICKIN KIDDING ME?!!! THE DAY IT WAS SUPPOSED TO BE DELIVERED?!!! WHY COULDNT YOU HAVE MENTIONED THIS FOUR DAMNED WEEKS AGO?!!! I expressed how upset I was to the woman on the phone, and she seemed simpathetic, but offered nothing other then a refund, which I still had to wait two weeks for. So i wrote the company and told them how upset I was and how terrible the experience had been, they replied with a generic e-mail that stated they were offering me a $20 gift certificate. I replied to this e-mail, and said I didnt want ther #$%$ gift certificate, and that they should be trying a lot harder to fix the situation. I then received THE SAME generic email from a different manager. And then, I NEVER RECEIVED THE GIFT CERTIFICATE! F*** this place, take your bussiness elswhere If I could give them zero stars, I would Read more Less
I wrote to http://1800flowers.com via their customer service link a couple days ago, disappointed the order for the Summer Dunes™ in Blue Cobalt Vase, item number 100490, had arrived in a plain, clear "generic" vase. I wasn't expecting anything to ...happen after that, so I was delighted to receive their email saying the item would re-ship as described and haven't been charged for that. My mother said she'd received the arrangement again yesterday - in the advertised vase which she loved. So kudos to them for the unexpectedly outstanding customer service and pleasant surprise! Read more Less
Bough flowers for valentimes to send to my girlfriend. When she sent me a picture they look awful I felt so mad, the picture on the site looked great.
5151 Fredericksburg Rd, San Antonio, Tx The Manager closed the garage doors as I was walking up. It was 7 minutes before 5pm, raining, and I needed flowers for my sick mother who was in the hospital. I banged on the door and asked her why she was clo...sing so early. "Because the registers were already closed" she said. Then she took attitude with me about why I was banging on the door. Seriously? WOW! What happened to customer service? I guess it was more important for her to go home 7 minutes early than to help a customer. Fire that woman! Read more Less
I ordered an $85 flower arrangement for Mother's day online. When I spoke to my mother on Mother's Day she said she hadn't received them. I thought they would arrive the next day, Monday. I spoke to my mother the next week on Sunday and she still had...n't received them. I log into my email and not notification of any problem. I use the track my order feature and it say's they called and canceled the order. I never received any call. When I talked to customer support they said I would have recieved a refund and a $20 gift card for a future order via email in 7-10 business days. Today is the 21, 10 days and still had not idea my mother would not be getting the flowers. What a #$%$ company. I will NEVER use 1-800-ripoff EVER again. Read more Less
I placed an order on Monday May 13th to have flowers delivered Wednesday May 15th to my mother for her birthday. Spoke with someone Tuesday to make sure the flowers were going to get delivered and before 3pm which is when she leaves. I was guaranteed... they will be there. I received a call Wednesday May 15th at 9:45am telling me I am sorry the flowers would not be delivered today. I could not believe my ears, i would never and i mean never order from this place again and or recommend any one. Lucky me i found fromyouflowers.com and my mother will be receiving her flowers TODAY on her birthday... :) Read more Less
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