Do not order from this company. I ordered an XL-2400 projection lamp for my Sony Grand Wega. They charge you more than twice what it actually costs to ship your product USPS (23.00). It was suppose to be 2-day shipping, it took 8 days. The first one ...arrive, it did not work. I returned the lamp the day after it arrived, sent it back to them the same way on the 11 of Feb, ($8.00). My new Lamp arrived today, it also does not work. The catch is this: When you respond to them for a replacement you have to give them the serial number off the lamp you are returning. Well guess what? They sent me back the same lamp I returned. It doesn't matter what time of the business day you call, they never answer. Read more Less
The light 7 weeks later has not showed up. When ordered it was "in stock"
Don't use them!
I have been waiting for well over three weeks for no product to come for a lamp I ordered, no return calls, no one answers the phones or messages. this is so unprofessional. I will never ever ever do business with this company again and I will not re...commend others to do business either. After all these weeks the threats to call BBB they cancelled the order then had the nerve to send me a thank you email for my business and asked if I would still shop with them. ABSOLUTELY NOT EVER!!!!! Read more Less
I palced an order for a replacement bulb that was to be delivered in 5-7 business days. 5 e-mails and 4 phone calls later, still no bulb. I talked to a service rep twice. She said she's notify management and "try" to find out what's going on. They st...opped answering my phone calls. I contacted my credit card company to stop payment. I will never user this company again. Read more Less
I have ordered a tv projector replacement lamp. They replied that it was out of stock. I asked them to cancel my order. They said that they will refund me in the next 5 business days. I ordered the lamp from an other supplier, received it and install...ed it. a month and a half later, they did not yet refund me but they shipped me a lamp that was supposed to be canceled. I try to reach them but I am still waiting for an answer that will never come. Do not do business with this company. Read more Less
Took my money and when product did not arrive I contacted company only to find out item was backordered. After several calls spanning over a mounth and e-mails as well as leaving messages I have received no product OR refund. BAD COMPANY!
I tried to order a Sony replacement bulb, they shipped it to the wrong address and said it was my fault, even when the correct address was clearly printed on the invoice.
it has been a month no bulb, said to be on back order. Can not contact anyone. Wish I seen these reviews. The reviews on here that are good are no doubt done by employees. The bad ones are all bad 1 star so this company is a scam!!!!!!!!!!!
I ordered a Samsung TV lamp over the phone & was told that it would take about 10 days because it was not in stock. After about 3 weeks, I left 2 messages which were not returned. The lamp was never received. After 30 days I stopped payment on my cre...dit card. I re-ordered the lamp from MWAVE & received it within a week. Don't be fooled by the low Advanced price. They don't deliver. Read more Less