I'm a first time shopper with Comfort House. I was a little cautious because of a few reviews. But based on my experience, I would shop them again. I purchased a Handpresso Espresso Wild Hybrid as a gift for my son and it arrived quickly and in p...erfect condition. The price was great and I had a first time shopper $5.00 off coupon. Even with the shipping charge, it was still cheaper than on *A....n*. I emailed customer service twice and got responses quickly and professionally. I really can't comment on shipping options because I don't remember what they were. Read more Less
Crooked, deceptive, antagonistic customer service and return policy. Do not buy from this website!
I was sketchy at first because I had never heard of Comfort House, but boy did they amaze me! Super Fast shipping and awesome products, I couldn't be happier!
Received our purchase late on Friday, 4 Jan 2013, via UPS ground (slow due to the holidays) and was tracked by us on our computer.
Purchased on Christmas Eve, their description said 2 day shipping. Got the purchase January 3. Even taking into account holidays, that isn't 2 days...just sayin'.
Even after Sandy came through they kept me informed as to the delay, lack of power and all. Great online store.
Slow to drop ship.
I WAS VERY SATISFIED WITH MY purchase of a heated out door mat.
Order status information Items that ship directly from the manufacturer do not always have tracking information available. Please be aware that the order status will not update on our site until the manufacturer forwards us billing paperwork. In many... instances this can be weeks after you receive your delivery. TRANSLATION: We are slow. We don't really care. This is just our lame attempt to giving you the runaround. We told you it was "in stock" when you ordered it, we just didn't mean "in stock" at Comfort House, but probably somewhere that has a little respect from you, it is in stock. While you ordered a week before Sandy hit us, and it was being drop shipped by the manufacturer 1,00's of miles away from Sandy's path, we intend to us Sandy as an excuse for not caring about you. Read more Less
Oct. 29, 2012: Fast delivery! Product exactly as described! Fits deep mattress. Although we've had it for only a short time, it works great! Hope it lasts for many years because we live in northeastern Minnesota. We would recommend this product. ...Sincerely, Happy Husband & Wife Read more Less