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Supercomfort.com

User Reviews: Supercomfort.com

4.3 out of 5stars 761 Ratings (377 Reviews)

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    No Contact

    By Yahoo! Shopping User  Jan 6, 2012

    I ordered a comforter over three weeks ago and have not received product. The quoted ship time was 2-3 weeks. That's not the problem. I have emailed them twice and repeatedly tried to call both their local and 800 telephone number. I have heard nothi...ng from them and both numbers act like they are disconnected. The good news is that my Paypal account hasn't been dinged. The bad news is that I don't know if I'm going to get what I ordered or not. The total lack of communication is reason enough to avoid this internet seller. Buyer beware. Read more Less

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    Poor

    By a Supercomfort.com customer via post-transaction survey  Dec 14, 2011

    I've dealt with this company in the past with no problems. However, here it is a month after I placed my order and still no mattress pad. I emailed the company and got no response. I called the company and had to leave a message. Are they out of b...usiness? At least my Paypal payment hasn't gone through or I'd be really upset. Read more Less

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    Poor

    By a Supercomfort.com customer via post-transaction survey  Sep 25, 2011

    Product said was available now and I payed for fast shipping. Called store and left message but no answer. Sent email but got no response. Product was never delivered. Is this company in business? I certainly feel ripped off! Supercomfort, ...please contact me in some fashion! I want the product or my money returned. Read more Less

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    Very Good

    By a Supercomfort.com customer via post-transaction survey  Aug 2, 2011

    Tracking # included in the e-mail was invalid......this was frustrating.

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    Good

    By a Supercomfort.com customer via post-transaction survey  Aug 2, 2011

    It took a great amount of time to get delivery of the pillow, which I have not got yet, but am hopeing

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    Excellent

    By a Supercomfort.com customer via post-transaction survey  Aug 2, 2011

    Good communication. Items,silk sheets, were beautiful and very comfortable.Good follow-up with customer service. Great experience with on-line purchase. Very easy to pick out item and finish purchase.

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    Poor

    By a Supercomfort.com customer via post-transaction survey  Aug 2, 2011

    This is the worst web store I have ever dealt with! Their site said it would take 3 to 8 days for delivery, and it has been 2 weeks and still nothing has been delivered. I have called their customer service numbers several times and they are disconne...cted. I have emailed them and have not heard back. Their tracking mechanism shows nothing on my order. I spent nearly $100 on this order, and now I'm wondering if they took my money and have closed shop. I called my credit card company and they are conducting an investigation. Read more Less

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    Poor

    By a Supercomfort.com customer via post-transaction survey  Aug 2, 2011

    It has been over two weeks and I still have not received my order. I did try to contact the company, but did not get a reply. I have been charged for the product that I ordered. This is begining to feel like a scam.

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    Poor

    By a Supercomfort.com customer via post-transaction survey  Aug 2, 2011

    said items would ship in 2-3 weeks. 4 weeks later, no product. Called 800 number..no answer.

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    Good

    By a Supercomfort.com customer via post-transaction survey  Aug 2, 2011

    When ordered it said delivery in 2-3 weeks, its been 3 weeks and still no pillows. Why does it take so long? Why couldnt I pay for expedited shipping?

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