Got a great product at a great price. Also received a very fast delivery. Highly recommended.
I bought a machine for our church. The instructions didn't match the machine, the machine didn't work as we expected it to (although you can make Lightscribe discs, you have to save burn a disc with the LS artwork, save it to the duplicator and then ...burn LS discs - complicated) and customer service was virtually non-existent. Someone was going to call me back to help, but I never heard from them. I even tried to exchange for something a bit more user friendly and the person was too impatient to help me. Then on top of it, they charge a 30% restocking fee. The product may work (I wouldn't know, I never figured it out), but I would choose a company with actual customer service. That is worth the extra $20-50 you'd pay elsewhere. Read more Less
An amazing merchant to do business with. I chose free shipping, although I was a little worried that my machine might get banged up in the shipment; but when it arrived, I was quite pleased to find my duplicator undamaged and in excellent condition. ...I normally use rush delivery for anything delicate. Although their duplicators are not the cheapest, the price is fair for what you'll be getting. Going by what I've seen, these are probably the best duplicators money can buy. I personally would recommend buying their M-Disc compatible machines. Their proprietary(?) M-Disc is a must for anyone who wants to make permanent copies of their favorite DVD collections and music. Customer support is also a joy to be on the phone with.I am 180% confident in this company. Read more Less
I am very pleased with the purchasing experience with this company and I intend to shop with them in the future.
Very easy site to use. Will deffinately be back
Device was as advertised.
Disappointed that you would not ship to Alaska unless an arm and a leg were paid. What a difference to charge nothing to ship in the lower 48 and about 150.00 for Alaska.
Very satisfied with this piece of equipment. Also with the speed of delivery.
I tried out my 1-7 DVD, CD Duplicator the first day I received it and it worked perfectly! It is made very well and I have told so many of my friends about it. It will really come in handy and I thank your company for such good service!
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