Ordered a new collar/receiver for my pooch, and it came in a timely manner. Less than 3 months later, it stopped working....probably the battery, and we realized it wasn't the collar ordered. It looked like it, but then we got out the invoice and che...cked the numbers, and we were shipped the wrong item. The company refused to ship the collar that I paid for but did offer me 15% off. I'm ticked. Guess it's my fault for trusting that they sent the item I ordered and payed for. Read more Less
Had a problem with some pet vitamins I had ordered. Contacted the customer service dept and they could not have been more helpful . Replaced my order immediately no questions asked and received it on 2nd day. Thanks Healthy Pets
I was very happy with the price and delivery. I did not need customer service therfore I cannot rate accurately.
I've been ordering from Healthy Pets for many years and have always received my order quickly and exactly what I ordered. I like doing business with them.
My product was here the next day I will order from Healthy pets from now on.
Our 15 year old dachsund was having terrible arthritic problems and someone reccommended Glycoflex, a product from Healthypets.com. I ordered the appropriate formula on Friday. I received it on Monday. By Wednesday the little dachsund, Sassy, was ...actually able to run in the hall. I am very pleased by both their service and the efficacy of their product. Read more Less
Very happy with HealthyPets.com. Expand your catalog and I'll order even more often!
I can not fairly rate customer service as I had no reason to deal with them.