Got scammed out of $9.95 per month for a "membership" I never new I had after purchasing a book. Cancelled my membership and was promised a $89.95 refund over the phone. Email stated a refund of $59.50. Replied back to them demanding 89.50. Waiting f...or reply. Saving my emails and phone contact information to turn over to law enforcement for charges.... Read more Less
Had no idea they sign you up for a membership without informing you. $9.95 per month for mine? Amazon from here on out
Wish I had seen this site sooner. I ordered 3 books for a friend. Price not bad, came quickly. Nothing about any fees. Just saw the $1 intro fee and the first monthly $19.95 on our credit card. Called them and they said I agreed (did not) said they s...ent an email explaining (email came from bestbrandvalues.com, and I never clicked anywhere on it). They agreed to refund the $19.95 but not the $1 because it's after 7 days! Rec'd email from them confirming cancellation of 'membership' and refund. Amex says they'll take care of it. Amazon Prime is a much better deal than $240/yr. Read more Less
This company sells you a book at discount the charges you a monthly fee to join their "club" or Clubs. I bought on book and they have been charging 9.95 twice a month for nothing. Don't buy anything from them you will regret it. No one answers their ...phone either. Read more Less
I think that a company that hides a monthly charge should be called out. Going to fight for a refund, businesses like this is nothing but fraud. We should all ban together for legal case.
Let me join the chorus of all those scamed by this company. I order a book from this company for $4 and it wound up costing $240 more after they siphoned off 19.95 from my credit card for a year before I caught it. I know, my fault, buyer beware.
I ordered a book on September 5 and when I called a week later to inquire about the status although they listed it as shipped it hadn't even arrived at the post office yet. It has been over 2 weeks and I still haven't seen a book but when I called th...e first time I was informed that it was the last day of my trial period and that by placing the order I agreed to become a member for $19.95 a month. When I originally placed the order the $5 off your first order was made very clear but I didn't see anything about automatic enrollment in their service. I would never do business with this company again. Their customer service people are also terrible. Read more Less
Do not buy anything from this deceptive merchant. Not only do they sneak a $19.95 monthly fee on your credit card when you become a 'member' but then fight it with 10 pages of documentation if you complain to your credit card company. They are the wo...rst of Internet merchants. Read more Less