Magic Bullet Baby Bullet Food Processor

Junk with Terrible Customer Service

By Yahoo! Shopping User  Jan 6, 2013 | 1 out of 1 found this Magic Bullet Baby Bullet Food Processor review helpful

Pros: makes baby food

Cons: breaks easily and customer service is not helpful

Do not waste your money on this. I originally had a magic bullet that worked great but wanted the baby bullet for making baby food because it came with all the cute containers and i figured the magic bullet parts would work with the baby bullet and i... could have more cups and containers to use. first, the parts between the two are not interchangeable, the bases are different sizes, but that was not my main issue. i just mention it in case anyone was curious. so i sign up for the warranty online and i'm glad i did. my first base broke within the first month or so and the blender attachment shattered when it dropped on the floor, which i didn't feel should have broken so easily, but baby bullet replaced it and it was a fairly easy process. then recently, not yet to a year of ownership, but getting close, the blender blade started leaking. still under warranty, i sent the company an email because the customer service number was not working (and still hasn't after numerous attempts to call), and a week later they got to me telling me they would replace the blade but i would have to call and pay for shipping. so i try calling again and the line won't work plus i think it's not fair that i have to pay for something that is under warranty. it is their responsibility to provide a product that works. anyways, i never got through on the phone line, emailed back again and they again told me to keep calling until the line works. unacceptable. i wish i had never wasted my money on this product and now my husband is mad and telling me "i told you so" because he told me not to buy it. plus the motor is weak, much weaker than the regular magic bullet. find something else to make your baby food. the cute little faces are not worth it. A product should not have several problems functioning in less than a year of use and customer service should not be so terrible. Read more Less