While Asko products claim to be “Built to Last Longer” they are no better than any other product on the market. Higher end quality really only means higher end pricing. We purchased the Asko washer 6021 after hearing the sales pitch about the hig...hly priced product that on average can last 15-20 years. Within the first 4 years, the motor needed to be replaced. Fortunately, it was still under warranty and we were responsible to pay for the service and labor. Four years later the machine once again was not working. This time the main control board burned out. Since the machine was no longer covered under warranty, a new control board was ordered from Asko. Estimated part & repairs were $381. Once the new control board was installed the machine did not pass its start up tests. It was discovered that the failed main control board had also caused the motor and door lock to break. Now we were informed that an additional $517 was needed for these additional parts & service. Realizing we were going to be quite close to the cost of a new machine, we decided not to make any of the repairs. Asko refused to accept the return of the newly purchased control board and we were left with the payment for the part & labor along with an unworkable machine. Certainly if this was a high quality item built to last longer, parts would not be breaking within 4 years. Certainly if Asko truly believed this product was “built to last longer,” then it would warranty its product and its parts longer than 5 years. Apparently, 5 years or less is the expected longevity of this product. Of course, unless you are willing to put in additional costs comparable to new machines to keep it going. Also, service providers in the States can be difficult to find and parts are not readily available. We waited 12 days for a repair due to waiting for a part. Expect delays to repairs. Read more Less
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