100,000 BTU NEXT Hybrid Residential Gas Water Heater
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Be prepared for problems with this hot water heater we have had 2 mths and about every 1.5 weeks we have to turn the water off, Open the front door to it, remove the water filter and Blow it out. You just remove it and blow thru it and reinsert it, i...ts connected on the left side of the unit after you open the door and reach around behind the stainless steal hose.. It errors out with a E35 code,(No water flow) but trust me its got 80 psi of water to it.... Its like when you remove the filter it fools it to thinking its fixed... Buyer Beware! MAKE SURE U have access and be prepared for Issues!!!!! Read more Less
Like another user I've had too many problems with clogging of the internal filter. At first we would get E35 (water flow) and E37 (gas flow) errors quite frequently. Our plumber, who is excellent, had to spend hours trying to sort things out. We repl...aced the internal filter and flow regulator and also installed an external pre-filter. This solution worked for about six weeks then we got E35 errors again. Cleaned the internal filter and it is working again. But we shouldn't have to work this hard to keep a 2000+ dollar unit online. Flawed design. Needs improvement. Buyer beware. Read more Less
I had this hot water heater installed to replace 2-40 gallon tanks. I was skeptical whether this one unit could supply hot water to 3 full baths and 2 half baths, but have been pleasantly surprised! I now have to get out of the shower because I am ti...red of hot water, not because I run out! I recommend this hot water heater to anyone who wants a tankless, but doesn't want to run a new gas line from the meter, or who doesn't want cold water "sandwiches". I am so glad my installer recommended this unit to me! Read more Less
Don't buy this junk, like a lot of users I've experienced frequently hot water stoppage due to E35 and E37 errors, I never had such issues with a cheap $300 water heater; the energy savings are NOT worth it. A.O. Smith needs to fix it.