|Attachment Features||Brush, Upholstery Nozzle|
|Hose Reach||17 ft|
|Warranty Information||5 Year Limited Warranty|
|Cleaning Areas||Carpets, Stairs, Upholstery|
We have had this model for several years and it is the best vacuum we have ever owned. It is worth every penny.
I had only used this vacuum only six or seven times over hard wood floors and over large rugs. I also used the on board tools. It lost it's power to "suck up" anything after such little usage. When I took it in for repair, it was going to cost over $...350 just for the repair!!! This vacuum cleaner cost $500 alone! The repair center said they see this type of repair common among this model of the Dyson. I have used this repair center in the past and I knew they were reliable. Because it was beyond the warranty period, I left the damn thing there and went to consumer reports to look for a new vacuum. Now I never buy any appliance without consulting consumer reports! Read more Less
I bought the DC28 From Best buy to use as a combo unit on floors with Brazilian cherry and carpet. The very first time I used it on the wood the unit cut an 18 inch long groove in my cherry floors. The roller carriage has edge tracks that should retr...act when lowered....they didnt and the suction is so strong it pulled it down and into the floor. I endured a litinay of dealing with Dyson reps and sending photos.Even after the store sales people agreed that the tracks projected farther than their store model...a rep from Dyson also agreed the tracks stuck down farther than they should... which is stupid...they cut grooves inn the floor. I sent the unit back and they then replied that there was nothing wrong and send a replacement. Guess what?? It cut my floor again. Another round of complaints got mw a refund but no floor repair. This product and company is a sham. Read more Less
This unit works great. We have a dog, two short hair cats and two long hair cats and this machine is able to handle all the fur. I do a daily vac of all the carpet and a weekly vac of the baseboards, furniture and stairs. This machine actually fluffs... up the carpet when it goes over it. When using the unit on bare tile it works fine. I have found that you can not go over any thresholds while on bare floor it will cause the unit to lose suction. The filters are easy to wash and they dry quickly, 48 hours. I would recommend this unit to anyone. Read more Less
Love it and have enjoyed using it from day one. ive had a new motor installed with not a issue from start to my call to pick it up. I would say it was my best choich. And ive owned some nice ones.
Over all I'm completely satisfied with my one of my few good purchases as an adult. Mine is purple and I got it new and I like to believe I will have it the rest of my life.
I love my Dyson DC28. It cleans the best for the locations it "can reach". Not enough attachments - need better attachment for carpeted stairs, and additional longer hose to accommodate long reaches. I checked with Dyson and at this time its not avai...lable. Would have to also buy the canister version and, still, the short hose there would be a problem. Also, as expensive as the Dyson is, additional attachments are very pricey. Still, it is the best made vacuum I have ever owned. Read more Less
Have had this vacuum for over 3 years and my wife and I love it. It is definately the best I've ever used. Will never buy anything else.
This machine worked for about 5 -6 months and then lost it's suction power. It was if it had died a slow death. I would never recommend this machine to anyone.
OK, my wife had to have this and for the first 5 weeks it really worked well. 5 weeks later, it stopped and to call dyson and expect support haha. Customer disservice department has still not sent the work order over to the local vaccuum repair. Neve...r again will I buy another dyson product. What a shame. Read more Less